
Nivin James
Maintenance Coordinator & Asset Management Officer

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About me
"Dynamic Facilities / Maintenance Manager | Driving Operational Excellence in Rail & Metro Operations | Expert in Compliance, Customer Service & Strategic Oversight"
Education

Delhi University
2007 - 2010Bachelor of Business Administration (B.B.A.) Business Administration and Management, General ABusiness Studies and Management Fundamentals:In-depth understanding of business operations, organizational behavior, and management theories.Application of concepts such as marketing, finance, human resources, and strategic planning in coursework projects or assignments.Analytical and Problem-Solving Skills:Utilized analytical frameworks to solve case studies or problems related to business scenarios.Applied critical thinking and problem-solving methodologies to resolve… Show more Business Studies and Management Fundamentals:In-depth understanding of business operations, organizational behavior, and management theories.Application of concepts such as marketing, finance, human resources, and strategic planning in coursework projects or assignments.Analytical and Problem-Solving Skills:Utilized analytical frameworks to solve case studies or problems related to business scenarios.Applied critical thinking and problem-solving methodologies to resolve business-related challenges encountered during academic projects.Communication and Presentation Abilities:Developed effective communication skills through presentations, group discussions, and written assignments.Enhanced abilities to articulate ideas, strategies, and solutions during group projects or class discussions. Show less
Experience

Technowave Systems and Solutions LLC
Jan 2012 - Feb 2014Maintenance Coordinator & Asset Management Officer1.Annual Maintenance Contract (AMC) Oversight:Managed end-to-end oversight of Annual Maintenance Contracts (AMCs) to ensure compliance, renewal, and timely execution.Utilized strategic planning and meticulous coordination to streamline AMC processes, improving cost efficiency.2.Planned Preventive Maintenance (PPM) Planning and Reporting:Strategically devised and executed PPM plans, optimizing equipment functionality and longevity.Generated comprehensive reports using specialized software, documenting maintenance activities for performance analysis and future planning.3.Maintenance Report Administration:Captured, organized, and managed detailed maintenance reports, utilizing efficient data management systems.Fostered seamless communication between departments by ensuring accessibility and clarity of maintenance reports.4.Client Interaction and Deliverables Management:Fostered direct client relationships, ensuring alignment of project deliverables with schedules and exceeding client expectations.Acted as a primary liaison, addressing client concerns promptly and proactively.5.Safety Compliance and Subcontractor Management:Ensured strict adherence to safety and environmental standards in service delivery, maintaining regulatory compliance.Effectively managed subcontractors, overseeing their adherence to safety protocols and regulatory requirements.6.Database Applications Oversight (Oracle and SQL):Administered Oracle and SQL-based backend database applications, ensuring optimal data integrity and system performance.Conducted routine assessments and optimizations to enhance database efficiency and accuracy.Barcode Solutions, Time & Attendance (T&A), and CCTV Management: Show less

United Developments Company, High Range Qatar
Sept 2014 - Mar 2016Facility Supervisor1.MEP Maintenance Oversight: Directed both preventive and reactive MEP maintenance activities for United Development Company (UDC) in PEARL Qatar, ensuring optimal performance of building systems.2.High-Rise Tower Maintenance Leadership: Led maintenance initiatives in residential high-rise towers, implementing preventive and reactive measures to maintain and enhance building systems.3.Technician Allocation and Management: Efficiently assigned technicians, managed their daily work orders, and optimized team productivity to ensure timely task completion.3.Labor Organization and Schedule Management: Implemented effective labor organization strategies, maximizing workforce utilization and managing work schedules for timely completion of maintenance tasks.4.Quotes and Supplier Coordination: Obtained quotes and managed supplier details to facilitate cost-effective procurement. Conducted follow-ups with suppliers to ensure timely delivery of materials. 5.Contractual Facility Management: Played a pivotal role in managing contractual facilities, ensuring compliance with service agreements and standards.6.Operational Efficiency Enhancement: Contributed significantly to enhancing operational efficiency through meticulous management and coordination of maintenance activities.7.Documentation and Reporting: Maintained comprehensive records of maintenance activities, generating reports detailing task completion, expenses, and performance metrics for managerial review.8.Continual Process Improvement: Initiated and implemented process improvement strategies within the maintenance department to streamline operations and enhance overall efficiency Show less

Al Jassimya Investments URBANOM
May 2016 - May 2017Maintenance Coordinator1.Task Coordination: Efficiently coordinated maintenance activities, ensuring seamless workflow and timely completion of tasks.2.Vendor Liaison: Acted as a liaison between the organization and external vendors, overseeing service delivery and ensuring adherence to quality standards.3.Scheduling and Planning: Scheduled maintenance tasks and planned resource allocation to optimize operational efficiency.4.Documentation Management: Managed maintenance records, including work orders, inventory, and maintenance logs, ensuring accurate documentation for reference and auditing purposes.5.Support in Compliance: Assisted in ensuring compliance with safety regulations and company policies during maintenance operations.6.Facilities Support: Provided support to the facilities team, aiding in troubleshooting and resolving maintenance-related issues.7.Report Generation: Generated reports summarizing maintenance activities, performance metrics, and cost analyses for managerial review.8.Emergency Response Coordination: Participated in emergency response protocols, coordinating maintenance efforts during critical situations to ensure swift resolution and minimal disruption.9.Team Collaboration: Fostered collaboration among maintenance team members, encouraging open communication and teamwork to achieve common goals.10.Training Support: Assisted in training new maintenance personnel, imparting knowledge on procedures, safety protocols, and organizational guidelines.11.Continuous Improvement: Contributed ideas for process improvements within the maintenance department, implementing suggestions to enhance efficiency and reduce costs. Show less

Megacon Contracting Hospitality & Maintenance
Aug 2017 - Jan 2019Operations Maintenance Manager1.Facilities Maintenance Oversight: Supervised and coordinated comprehensive maintenance operations for hospitality facilities, ensuring optimal functionality and compliance with industry standards.2.Team Management & Coordination: Directed and motivated maintenance teams, coordinating their activities for efficient and timely completion of tasks.3.Budget Planning and Control: Responsible for budgeting, cost estimation, and resource allocation for maintenance projects, ensuring efficient utilization of resources.3.Vendor Management: Oversaw vendor selection, contracts, and performance evaluations to guarantee high-quality service delivery and cost-effectiveness.4.Regulatory Compliance: Ensured adherence to regulatory requirements and safety standards, implementing necessary protocols for compliance.5.Preventive Maintenance Implementation: Developed and implemented preventive maintenance schedules and strategies to minimize downtime and optimize equipment performance.6.Reporting and Documentation: Generated reports detailing maintenance activities, including work orders, inspections, and performance metrics, for effective communication and decision-making.7.Continuous Improvement Initiatives: Identified areas for improvement, initiated process enhancements, and introduced innovative maintenance techniques to increase efficiency and reduce costs. Show less

RKHQitarat (Doha Metro)
Mar 2019 - nowSenior Station Manager1.Strategic Operations Leadership: Spearheading strategic operations for Qatar Rail/Doha Metro/Lusail tram, ensuring safety and efficiency.2.Day-to-Day Operations Management: Overseeing day-to-day operations, promptly addressing unexpected operational events for swift resolution and continuity.3.Station Management and Compliance Assurance: Supervising station opening/closing, conducting compliance inspections, and ensuring staff availability while coordinating Customer Service, MEP Facilities Management, Security, and Maintenance during Engineering Hours.4.BMS Equipment Monitoring (SCADA & BACS): Monitoring and controlling Building Management System (BMS) equipment using SCADA & BACS, ensuring optimal functionality of station building services, access control, and security.6.Client-Engagement and Project Planning: Active engagement in client meetings for new project plans and cost-controlled facility upgrades, ensuring alignment with client requirements.7.KPR Management: Meeting Customer Services Operator Key Performance Requirements through effective team leadership, generating regular station operations reports for accurate issue communication and resolution.8.Innovation and Improvement Initiatives: Driving innovation for an enhanced customer service experience, fostering employee engagement to improve overall service quality and operational efficiency.9.BMS and Security Management: Overseeing BMS equipment management and security measures for station assets and facilities, ensuring their functionality and safety. Show less
Licenses & Certifications

Microsoft Certified System Engineer (MCSE)
Mcse
Languages
- enEnglish
- hiHindi
- maMalayalam
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