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Christina Ngo

Christina Ngo

Bookkeeping Intern

Followers of Christina Ngo358 followers
location of Christina NgoCollierville, Tennessee, United States

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  • Timeline

  • About me

    Strategic Business Planning Manager | Customer Experience Operations

  • Education

    • The University of Memphis

      2015 - 2017
      Master’s Degree Accounting and Data Analytics GPA 3.62

    • The University of Memphis

      2010 - 2014
      Bachelor’s Degree Accounting GPA 3.72

  • Experience

    • BBA Solutions

      Jan 2014 - Jul 2015
      Bookkeeping Intern

      Textbook Brokers of Memphis

    • Federal Express Corporation

      Jul 2015 - now

      Customer Experience Operations Customer Experience Operations - Strategic Projects, Processes, and Planning Customer Experience Operations - Customer Automation, Planning, & Analytics Tax Operations & Technology Tax Operations & Technology Tax Operations & Technology State Income & Franchise Tax

      • Strategic Business Planning Manager

        Apr 2024 - now

      • Program Management Advisor

        Aug 2023 - Mar 2024

      • Senior Project Management Analyst

        May 2021 - Aug 2023

      • Tax Advisor

        Oct 2020 - May 2021

      • Senior Tax Analyst

        Oct 2017 - Oct 2020

      • Tax Analyst

        Mar 2017 - Oct 2017

      • Tax Analyst

        Nov 2015 - Feb 2017

      • Tax Intern

        Jul 2015 - Nov 2015

  • Licenses & Certifications

    • Microsoft Office Specialist (MOS)

      The University of Memphis
      Nov 2012

    • Graduate Certificate Business Intelligence and Analytics

      University of Memphis, Business Information and Technology
      May 2017

    • The FCBE Complete Professional Program Certificate

      The University of Memphis
      Apr 2014
      View certificate certificate

    • Professionalism First

      The University of Memphis, First Tennessee Bank
      Apr 2013
      View certificate certificate

    • Alteryx Core Certified

      Alteryx
      Sept 2019
      View certificate certificate

  • Honors & Awards

    • Awarded to Christina Ngo
      Purple Promise Quality Award Federal Express Corporation Jul 2025 In recognition of your outstanding Quality Driven Management performance and achievements that enhance the customer experience at FedEx!
    • Awarded to Christina Ngo
      Purple Promise Quality Award FedEx Services Jul 2024
    • Awarded to Christina Ngo
      Five Star Award FedEx Services Jul 2023 For take on new challenges and innovative ideas that lead to outstanding customer experiences
    • Awarded to Christina Ngo
      Shining Star Award FedEx Services Jul 2023 Winners exemplified what it means to Own Outstanding – providing outstanding experiences for our customers and delivering strong results for FedEx.
    • Awarded to Christina Ngo
      Shining Star Award FedEx Services Jul 2022 For dedication and commitment to Own Outstanding resulted in delivering quality automation results
    • Awarded to Christina Ngo
      Five Star Award FedEx Services Jul 2020 For the development and implementation of the Tax Department’s Alteryx Center of Excellence governance policy and training and enablement program
    • Awarded to Christina Ngo
      Shining Star Award FedEx Services 2020 For going above and beyond in development and execution of the Tax Department’s Alteryx Center of Excellence leading to significant time savings
    • Awarded to Christina Ngo
      Dean's List The University of Memphis Five consecutive semesters as an undergraduate accounting majorEnrolled for at least 12 hours with a GPA of at least 3.5
    • Awarded to Christina Ngo
      Fogelman College of Business and Economics Honors Program University of Memphis