Experience

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  Hancock whitney

  Dec 2005 - Jun 2021

  Performs analytical tasks related to system enhancements and maintenance; serves as the liaison between the business unit and the programming/technical units; makes recommendations to management for system enhancements (which could be revenue producing items)• Develop technical design documents, including data flow diagrams and mapping for new integration projects, including both ETL and WEB services.• Research and assist WEB services developers to resolve issues related to Batch and real time WEB services.• Provide technical assistance by responding to inquiries regarding errors, problems or questions with programs, features, functions, or uses. Show less • Direct and manage technology and business process projects, including definition of scope, resource requirements, and deliverables, to support Risk Management (Information Security, Corporate Security, BSA/Loss Prevention, Legal, Compliance, Audit and Vendor Management) business goals in collaboration with senior management and stakeholders. • Uses Microsoft Project Server to create project plans based on waterfall methodology for all stages of the system development lifecycle, including identification and management of project dependencies along the critical path, project timelines and milestones/deliverables.• Liaise with project stakeholders, resource and departmental managers to identify appropriate resources and delegate tasks and responsibilities to the appropriate personnel, including identifying and resolving issues and conflicts within the team. Show less • Worked as either business analyst or project manager responsible for developing and carrying out projects for the Corporate Services Portfolio, including as clients the Finance, Human Resources, Operations & Technology, BSA Compliance, Audit, Legal and Fraud departments. Requires work with Subject Matter Experts (SMEs) and other personnel to gather business processes, business requirements, identify and mitigate risks, and coordinate project plans. • Analyzed detailed systems factors, including input and output requirements, information flow, hardware and software requirements, and reliability characteristics. Documents requirements, defines scope and objectives, and formulates systems to parallel overall business strategies. Creation of use cases and logical data models based on functional requirements. Performed quality assurance review of specifications for internal and external delivery. • Examples of projects completed include the implementation of processes and technology changes required to comply with changes to the FACT Act, Regulation Z and Regulation E. Managed multiple projects involving vendor selection for outsourced applications, as well as upgrades and/or enhancements to existing application systems, from business case creation through implementation. Additional detail available upon request. Show less Serve as working supervisor and assist management with establishing and maintaining efficient implementation of Treasury Management products and related operations, including risk monitoring, managing contract documentation, financial data and production work flow. Set work schedules and ensure appropriate controls and/or checks and balances are in place. Handle a variety of complex and sensitive implementation functions. Work with sales and lending officers, as well as Operations partners, to provide optimum customer service. Show less

  • AVP, Manager Integration Services

    Jun 2020 - Jun 2021

  • AVP, Enterprise Test Environment Architect/Code Deployment Engineer

    Nov 2017 - Jun 2020

  • AVP, Senior Technical Analyst - Information Data Services

    Jan 2015 - Nov 2017

  • AVP, Enterprise Project Manager

    May 2011 - Jan 2015

  • AVP, Senior Business Analyst/Project Manager

    Nov 2009 - May 2011

  • AVP, Team Leader 3 - Treasury Management

    Jun 2008 - Dec 2009

  • Bank Operations Analyst 2 – Remote Check Deposit

    May 2007 - Jun 2008

  • Bank Operations Specialist 2

    Dec 2005 - May 2007
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  Fis

  Oct 2021 - now

  Information technology solutions architect

  Solution and Implementation architect for SaaS online and branch banking solutions for large financial institutions, in both public and private cloud models.