Tori Devine

Experience

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  Sobeys

  Jul 2012 - Dec 2015

  Customer Service Cashier

  Handles customer questions, concerns and complaints; as well as process lottery transaction, returns and refunds. Supervise cashier break schedule and cover fellow cashier breaks. Key holder for other cashiers voids and overrides.

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  CTV News

  Jun 2013 - Jul 2013

  Lighting Intern

  Operated the lighting board for various television programs including Canada Am, News at Noon and TSN. I also helped create and operate lighting for musical guests on the Canada Am program. Assisted with the standard maintenance for lighting rigs, inspecting and changing the lighting and positioning as needed.

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  Nerd Block

  Apr 2016 - Jun 2017

  Assemble various subscription boxes within its set deadlines. Quality check the items in the subscription boxes. Photographed and edited digital pictures for Marketing department. Shoot and edited photos of ShirtPunch and Nerd Block products for the online store

  • Warehouse Associate

    Sept 2015 - Jun 2017

  • Photo Editor

    Apr 2016 - Sept 2016
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  F.G.Bradley's

  Oct 2016 - Jan 2018

  Sales Associate

  Greeting and assisting customers with products inquiresMaintain store layout and stock within the store Processing customer transactions and balance register at shift endComplete warehouse and store transfers as required

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  Fan Blocks

  Apr 2017 - Jun 2017

  Event Coordinator

  Organized facilities and managing details such as catering, entertainment, transportation, location, invitee list, and promotional material Worked with the marketing team and the company’s CFO and COO to identify the wants and needs for company events.

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  Bistro '67

  Oct 2017 - Apr 2020

  Event Server and Bartender

  • Assist Event Coordinators to ensure events are set-up, executed and reset as per guests’ expectations including linen, glassware and service ware, etc. • Assist with training new serving and bartending staff working within the restaurant and local events. • Provide excellent customer care with prompt food and beverage service; including open engagement with guests to answer any question they may have about our restaurant or event facilities.

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  Durham College

  Apr 2019 - Aug 2019

  Event Management Intern

  •Assisted Event Coordinators by providing new and updated details for client’s files such as Banquet Event Orders, food/beverage requisitions and event floor plans.•Attended and participated in client meetings to identify event needs, such as catering, audio visual and entertainment. Communicated with guests on expectations of event operations during all stages, including prior to event date, during execution and upon completion of event.•Scheduling and actively participated in weekly interdepartmental meetings which included our General Manager, Restaurant Manager, Catering and Event Coordinators and Culinary Executives; to review, update and modifying upcoming event contracts.•Gained working knowledge in EventPro Software, Open Table reservation system and Silverware point of sale. Show less

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  Hand & Stone Massage and Facial Spa

  Jan 2020 - Mar 2020

  Front Desk Spa Associate

  •Completed opening and closing procedures, answered booking and other inquiries through phone and email. Ensured proper paperwork was completed for client’s files and imputed data as needed in the Millennium program. •Ensured proper customer satisfaction while checking clients in and out, scheduling services and processing retail purchases through the Millennium platform. Effectively upsold clients on spa services, packages, and memberships to meet sale goals.•Completed other spa duties as required such as maintaining and preparing the room and spa facilities before clients arrive including laundry, washrooms, and stocking supplies. Show less

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  Summerlea Golf Club

  Jun 2020 - Feb 2021

  Assistant Club House Coordinator

  •Oversee both the golf courses opening and closing procedures using the Lightspeed integrated tee sheet and point of sale software.•Ensure all COVID -19 protocols and procedures are followed by both employees and visitors of the golf course. While managing everyday course duties such as tee time schedules, food and beverage orders, daily golf cart and facility sanitation and maintenance.•Assist Owner in effectively running social events and tournaments including the set-up, execution, and tear down.•Provide excellent customer care with prompt check in service along with friendly food and beverage service on the patio. Show less

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  Slabtown Ciderhouse and Eatery

  Jun 2021 - Mar 2022

  Floor Manager

  ● Oversee the front of house staff scheduling and assigned server sections, direct contact for all staff issues with the kitchen, opening and closing procedures using the Tock Reservation and point of sale software. ● Oversee the Assisted eatery manager with training new front of house staff working within the restaurant and ensuring company policies and procedures are adhered to.● Organize and maintain inventory and submit the daily and weekly orders with various suppliers

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  Slabtown Ciderhouse and Eatery

  Nov 2023 - now

  Resturant Manager