Mona Soliman

Experience

• 

  Saal for investment

  Feb 2012 - Nov 2012

  Customer Service Representative

  Take order form customers Follow the order from restaurant to the customer Resolve any problem to customer Make All Reports Format to administrationHelp My Team Work In Their Job Description.Responsible For Training Of A New Hires In the team

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  Raya CX

  Dec 2012 - Feb 2013

  Customer Service Representative

  Resolve Customer Complaints And Problems To The Satisfaction Of The customerAnswering all customers call (inquiry-complaints-after sale service)

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  Alba

  Jul 2013 - Jul 2014

  Marketing coordinator

  • Marketing (medical project )Enter Customer Data And Other Relevant Information Into The Call Center Database As RequiredCall the client to make them know about our offer Responsible for the page of alba on Facebook • Call center agent (tourism project)Call the client to make them know about our new offer and make deal with themResolve Customer Complaints And Problems To The Satisfaction Of The CustomerResponsible for training any new hire in the team Complete All Necessary Documentation Related To Project Operations. Show less

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  Be4e marketing

  Feb 2015 - Oct 2017

  SEO team leader

  Write original, powerful SEO content for blogs and websites.Improve clients projects organic search resultsImplementation of organic SEO tasks including on page and on site optimizationManage link building strategy and high quality back links campaignsCreate effective on-page and off-page SEO recommendations to improve organic traffic.On-page/ Off- Page OptimizationKeyword Search&Keyword AnalysisAnalyzing & Evaluating competitor data

• 

  Grassegypt.com

  Oct 2017 - Dec 2018

  SEO specialist
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  Tasawk

  Jun 2018 - now

  Senior SEO Specialist

  -Execute tests, collect and analyze data and results, identify trends and insights in order to achieve maximum ROI -Optimize copy and landing pages for search engine marketing-Perform ongoing keyword discovery, expansion, and optimization-Research and implement search engine optimization recommendations-Research and analyze competitor backlinks-Develop and implement link building strategy-Work with the development team to ensure SEO best practices are properly implemented on newly developed code-Work with editorial to drive SEO in content creation and content programming-Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords. Show less