
Gail McCulloch
Receptionist/Secretary

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About me
Senior Executive Assistant at McKinsey and Company
Education

Durban Girls High School
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Durban Girls High School
1985 - 1990Matric
Experience

Dr. N.M. Jugmohan
Feb 1991 - Nov 1991Receptionist/Secretary• Accounts• Answering the Telephones• Detailed Messages• Phoning & Requesting Appointments• Assist in the Dispensary• Labeling and Dispensing Medication• Filing• Typing• Medical Aid Enquiries
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Conlog (Pty) Ltd
Feb 1992 - Jan 19961.Programmer – February – May 1992 2.Production Secretary – June 1992 – June 1993 3.Snr Secretary1. Programmer – February – May 1992Programming Micro-Chips2. Production Secretary: June 1992 – June 1993• Ordering & Dispensing Stationery• Typing• Relieving at Reception• Filing• Maintaining Office Equipment• Fax Messages• Photocopying• HP Terminal M3000• Monthly Budgets• Updating & Typing Factory Working Procedures• Safety Representative• Minutes of Safety Meetings• Co-Ordinating of Daily Data• Supply of Original Forms• Despatching of Files to Appropriate Departments• Data-Capturing• Organising Meetings• Designing Graphic Presentations• Computer Literate• Compiling of Hourly Statistics• Graphs & Charts3. Senior Secretary: July 1993 – January 1996• Ordering & Dispensing Stationery• Typing• Reception / Switchboard Duties• Filing• Maintaining Office Equipment• Fax Messages• Photocopying• HP Terminal M3000• Monthly Budgets• Updating & Typing Factory Working Procedures• Safety Representative• Minutes of Safety Meetings• Co-ordinating Daily Data• Supply of Original Forms• Data Capturing• Organising Meetings• Designing Graphical & Pictorial Presentations• Graphs & Charts• Diary Control • Dictaphone Show less

PAG
Jan 1996 - Apr 1997• Control of Temp Desk• Taking Down of Orders Telephonically• Assisting the Consultants on the Temp Desk• Typing up of CV’s• Payroll Enquiries• Type candidates CV’s into PAG requirements.• Assist and liaise with recruiters regarding the completion of administrative recruitment processes.• Maintain the file of all positions advertised.• Assist candidates with the application processes and questions.• Respond to queries in person, by phone and email from various companies.• Manage and collate job applications and responses to all applicants.• Facilitate and arrange interviews, to be conducted in person.• Drafting of letters.• Ensure completion of all documentation as per the recruitment standards and processes.• Forward required documentation to Recruiters to enable offer of employment to be made to successful candidates. • Keep candidates informed of the progress.• Communicate with and update recruiter throughout all stages of the recruitment process.• Answer enquiries from employees regarding employment opportunities.• Liaise with recruiter and Payroll department on new employee information. • Do all background checks on candidates. Show less
Administrative Secretary (on the Temp Desk)
Apr 1996 - Apr 1997Executive Secretary
Jan 1996 - Mar 1996

Stanway, Edwards, Ngomane & Associates
May 1997 - Sept 1997Secretary• General Secretarial• Tenders• White Papers• Proof Reading

Johannesburg Sport
Oct 1997 - Mar 1998Buyer/PAFINANCE:• Buyer: Stationery, Equipment & Toiletries for the Region• Accounts Queries• Customer Liaison• Deliveries & Collections of Correspondence from CJ Cronje & Metro• Obtaining Signatures for Processing Invoices• Investigation of Accounts• Obtaining the Necessary Quotations• Requisitioning & Issuing out Cheques• ReconsRECORDS• Designing a Filing System• Updating & Maintaining the new Filing System• Supervising of 3 Staff Members:• Frank – Filing, Jeanette – Kitchen, Lynette – General Cleaning• Security & Confidentiality of Filing SystemSECRETARIAL DUTIES• Compiling of Reports• Presentations – Graphical & Pictorial on request of EO & Manager • Bez Valley, Ellis Park Swimming Pools Typing • Maintenance of Office EquipmentGeneral Functions Performed:PETTY CASHAllocation of Petty CashRecovery of Re-imbursementAdministration – ensuring a full record is keptSUITE CONTROLIssuing & Selling of tickets for rugby, soccer and cricket.Ensuring Financial control during the eventEnsuring that takings are accounted for and paid in.Running of the BarCatering Show less

Home Executive
Oct 1998 - Jul 1999Home ExecutiveMaternity Leave

IQ Business, Fedsure, Reunert, Nasua Connect
Aug 1999 - Sept 2005PA / Administrator / Office ManagerGeneral Secretarial• Travel Arrangements for both Cape Town & Joburg Offices• Typing of Memo’s, letters, tenders, agreements, proposals• Proof Reading Documents• Diary Control for Team of 6Budgets / Expenses• Ensure suppliers receive payment• Assist Accounts Manager• Correspond with payroll department regarding payslips, salary data for the department Stationery• Maintain stock on hand• Request quotations, order and dispenseMaintain an up-to-date File of Originals – both hard and soft copies.• Mail or dispense when required• Update any new changesCentral point for collection and drop off – timesheets, expense claims, overtime claimsCourier computers, letters, documents, tenders, etcArrange access cards, parking, etc for new staff membersCompile timesheets for the DepartmentFlowcharts / Diagrams on Visio, Excel and PowerPointClient liaisonPrinting and Binding ProposalsDiary Control for Meeting Rooms and Conference RoomsDesign Signature Templates – Memo’s, Letters, Letterheads, LabelsRead the Business Day and the Star on a Daily Basis –• Remove Relevant Tenders• Scan• E-mail to relevant Managers/Department HeadsReception / Switchboard• Man the switchboard• Screen calls• Detailed Messages• Assist visitors and route to correct channels / departmentsEnsure that maintenance is carried out in the building when required eg. Locksmiths, fused lights, repair of photocopy, fax machine, Aircon, etc Show less

Investec
Oct 2005 - Feb 2006Assistant Property ManagerGeneral Secretarial• Typing of Memo’s, letters, tenders, proposals, lease agreements• Proof Reading DocumentsBudgets / Expenses• Ensure suppliers receive payment• Assist Property ManagersProperty• Ensure that the tenants requirements are met.• Explain terms of lease with tenants and reach favourable agreements. Stationery• Maintain stock on hand• Request quotations, order and dispenseFiling:• Created an accessible and easy to retrieve filing system.• Introduced back scanning – scanned copies of leases and uploaded onto a shared drive allowing numerous people to access the same document at the same time.• Various profiles were established enabling relevant access. Show less

JMR Software
Feb 2006 - Mar 2006Administrator• Type candidates CV’s into JMR requirements.• Assist and liaise with recruiters regarding the completion of administrative recruitment processes.• Maintain the file of all positions advertised.• Assist candidates with the application processes and questions.• Respond to queries in person, by phone and email from various recruitment agencies.• Manage and collate job applications and responses to all applicants.• Facilitate and arrange interviews, to be conducted in person, via phone or video conferencing.• Drafting of letters of appointment, offer letters.• Attend meetings on recruitment progress.• Ensure completion of all documentation as per the recruitment standards and processes.• Forward required documentation to Recruiters to enable offer of employment to be made to successful candidates. • Keep candidates informed of the progress.• Communicate with and update recruiter throughout all stages of the recruitment process.• Answer enquiries from employees regarding employment opportunities.• Liaise with recruiter and Payroll department on new employee information. • Do all background checks on candidates. Show less

Sappi Ltd
Apr 2006 - Jan 2014Risk, Futures Technology & Sustainable Development Administrator(Secretary for the Group Risk Management Committee)Manage daily operations.Performs a full range of secretarial tasks - composing and typing routine letters, memo, reports, board papers and minutes of meetings, excellent e-mail and diary management skillsPrepare Group Safety Board Paper.Manage and plan projects and execute on deliverables. Proofread and correct exciter reports, board papers and sustainability annual publications for correct grammar, format, completeness, Understands more complex and verbal and written communication and instructions.I add value in a constantly changing environment with little or no management direction. Control time and priority of own and manager’s actions by ensuring deadlines are achieved.Plan and organize the workload for three senior managers resolving issues quickly in an appropriate manner. Three different managers means three different departments with different work commitments whose priorities can change.Travel ManagementRisk ManagementThe Global Technology Library (GTL) is a global SharePoint Portal Server platform which serves as the repository for all digital technical documents within Sappi. More than 40 000 documents currently reside on the GTL. The Technology, Risk and Sustainable Development Administrator will be responsible for:The Technology, Risk and Sustainable Development Administrator is responsible for the collection, collation and analyses of monthly financials and quarterly reports for Exciter Projects. Includes:• Collection of financial information and quarterly reports from regional R&D focal points • Collation of this information into a prescribed format• Analyses of information to determine deviations from means• The tracking of progress and monitoring of deadlinesThe Management of the Global Technology Library (GTL) • Futures Technology & Exciter Program• RISK• Sustainable Development (SD) Show less

Cosmetics & Perfumes -Gail McCulloch
Feb 2014 - Mar 2015Small Business OwnerFebruary 2014 to February 2015 – Due to Sappi’s downsizing and reengineering of all divisions I decided to start my own business with my hobby of creating toiletries and cosmetics from scratch.• February 2014 to March 2014 – Travelled to Durban, Port Elizabeth and Cape Town. Visiting craft markets before venturing into my own business.• April 2014 to February 2015 – concentrated on my crafting business, creating designer perfumes, natural makeup, laser treatments. Crafting will always be a relaxing hobby but being part of the diversity of the corporate world is where I can showcase my technical abilities and various strengths.• April 2014 to February 2015 – trained High School children in Microsoft packages.• During this session out of the corporate world I also renovated my house. o Re-designed kitchen and bedrooms entailing new ceilings, wooden flooring and Oregon closets.o Installed new pool and entertainment area. Show less

McKinsey and Company
Apr 2015 - Aug 2016Executive Assistant• Assistance to the Directors, Partners and Executives• Extensive, complex and pro-active diary management - external and internal video conferences, conference calls, meetings, conferences, events etc• Handle internal and external calls efficiently and professionally• Produce and proof read correspondence, documents, packs and presentations• Monitor emails (both your managers and yours) and action accordingly • Proactively screen and deal with voicemail and other correspondence• Effectively liaise with clients, teams, colleagues and other contacts• Administrative responsibilities including filing, maintenance of records, medical claims expenses, time sheets etc. • Book travel arrangements domestic and international, ensuring Maps, directions, Visas, flights, cars, shuttles etc are added into the diaries.• Compile reports and ensure quality • Submit monthly claims, expenses to finance• Ensure proper filling system is in place, manual and electronic• Maintain a high standard of communication with executives and other colleagues Show less

Bain & Company
Apr 2017 - nowExecutive Assistant
Mastercard
Mar 2020 - May 2022Senior Business AssistantSupport to Divisional President and Country manager

McKinsey & Company
May 2022 - Aug 2023Senior Executive AssistantEA to 2 Partners in 2015/2016. Returned May 2022 in Snr EA role, supporting local Partner as well as other Partners in Kenya and Nigeria. Travelled to Lagos, Nigeria in September for 2 weeks to train Location Manager’s EA, assisted office services - rewrote Visa letters for both inbound and outbound requirements with full Office services in attendance, ensuring letters were professional and all areas were covered. Created a JOH Travel Inbox/calendar directing all travel communication and actioning from a central mailbox. Suggested the travel team work from the Johannesburg offices once a month, providing training on NEO, online portal, troubleshooting travel problems/issues. Booking travel in person. Intense calendars as we either have to log on early/late to align times.• Provide administrative support to the President of Southern Africa of a multinational company and oversee heavy calendar management, travel arrangements and expense reports. • Utilise excellent customer service to schedule and coordinate appointments via phone, text and in email with global and local customers. • Plan and coordinate internal meetings and off-site events for employees and clients by selecting vendors, venues and arranging transportation whilst staying within budget. • Prepare, proofread, edit and finalise incoming and outgoing documents and reports.• Housekeeping, ensure we adhere to safety standards and procedures.• Responsible for Operating a professional and proactive service that delivers efficient diary management and incorporates all scheduling and forward-planning activities aligned to participation at meetings, events and other business engagements, including booking of transport and accommodation. Show less
Licenses & Certifications

Secretarial Upgrade Diploma
Durban Business College
Finance and Budgets for Non-Financial Managers
Corporate Training SpecialistsJan 2006
Windows 2000
PAG - JohannesburgJan 2000
Microsoft XP Core Level Diploma
DamelinJan 2005
RightFax Administrator
Fedsure Holdings Ltd.Jan 2001
SAP E-Training
SappiJan 2006
MOS Master
MicrosoftJan 2008
Volunteer Experience
Church Community Co-ordinator.
Issued by St Vincent de Paul (Yeoville Catholic Church - St Francis) on Feb 2000
Associated with Gail McCullochChurch Community Fund Rasier and Youth Group Leader
Issued by Holy Family Parish (Newlands East (Durban) Catholic Church) on Jan 1984
Associated with Gail McCulloch
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