Nimit Tiwari

Experience

• 

  EY

  Apr 2009 - Feb 2012

  Customer Life Cycle Lab: Review of mobility, landline and broadband and DTH processes for two of the largest GSM operators in India for various Telecom Circles. Responsibilities included reviewing and assessing the performance effectiveness of the key concerns of the operator centered on acquisition, network experience, Value Added Services and invoicing and collections.  Reporting the issues and closing them with the management and finally delivering the same to the Client. Revenue Assurance:  Understanding the different revenue leakage related telecom processes for one of the premium telecom operators. Team lead for the RA operational activities of J&K and HP Circles.Agreed Upon Procedures – Process Review:  Understanding the Marketing, Human Resource, Service Delivery and Commercial processes of the Telco including major verticals such as VAS, Roaming, Products, Branding, Payroll, Facilities Management, Statutory Compliance, Vendor Selection and Negotiation, Ordering, Inventory, Logistics, Contract and Warehouse Management, Retention and Activation & Service Provisioning. Show less

  • Senior Consultant

    Oct 2011 - Feb 2012

  • Consultant

    Apr 2009 - Sept 2011
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  Airtel

  Feb 2012 - Sept 2019

  Leading the CLM and acquisition vertical : Responsible for acquiring quality customers and own base management for a ~250 Mn $ integrated telecom businessKey deliverables : 1. gaining higher share of 4G devices through sales drive / GTM and segmented products : increasing rural penetration 2. driving product penetration through effective product play and brand visibility 3. manage the customer acquisition cost through right cost management4. expanding distribution reach to ensure maximum availability of products across the circle / marketing and sales schemes .5. month on month getting more high arpu customer and delivering base growthAt the bedrock : deliver higher revenue market share by understanding the consumer insights. Show less • Geo related Market planning – Site planning through analyzing clusters in market basis potential profitability • Market analysis – Classification of market basis input and output parameters for business growth – under Spotlight, Guerilla and Attack markets and deploying market specific sales and marketing strategies.• Project Management: Cross Functional synergy to effectively implement Geography based Micro Marketing strategies into on ground actions. • Revenue planning – forecast, analytics, sales target alignment• Insights Think Tank: devising a handset to user view of managing data business and tapping opportunities and aligning actions of product managers Show less

  • Head Prepaid Customer Value Management

    Aug 2018 - Sept 2019

  • Head - Business Planning & Consumer Insights

    Jan 2018 - Aug 2018

  • National Product Manager - Consumer Propositions

    May 2017 - Dec 2017

  • Head Mobile Internet

    Feb 2016 - Apr 2017

  • Senior Manager - Prepaid Product Marketing

    Jun 2014 - Jan 2016

  • Marketing Manager - Business planning and Customer Insights

    Feb 2012 - Jun 2014
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  Mirchi

  Oct 2019 - now

  Handling a 150+ team of Mirchiietes across sales product marketing and Finance functions Leading a team of 75+ Mirchiites - from B2B Solution Sales - Activations - Programming - Marketing - Finance - Original Content/Digital presence - IT/Tech - Activations team spread of 6 stations in Tamil Nadu. Responsible for P&L delivery while working in coordination with the south regional teams in a general management operations intensive role

  • Senior Vice President - Business Director, Guj & MPCG

    May 2024 - now

  • Business Director - Guj and MPCG

    Apr 2022 - May 2024

  • Business Director TN and Kerala

    Oct 2020 - Mar 2022

  • Cluster Head

    Oct 2019 - Oct 2020