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Angela Chen

Angela Chen

Shift Lead

Followers of Angela Chen690 followers
location of Angela ChenQuincy, Massachusetts, United States

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  • Timeline

  • About me

    Human Factors Engineering @ Tufts University | Leveraging Data for Product

  • Education

    • Tufts University

      2021 - 2025
      Bachelor's degree Engineering 3.98

      Activities and Societies: TEDxTufts, Mechanical and Human Factors Engineering DEIJ Board Relevant coursework: Product Design, Interface Design, Cognitive Psychology, Data Structures, Materials and Manufacturing, Engineering Design, Technical and Managerial Communication, Electronics, Applied Behavioral Statistics

  • Experience

    • Cold Stone Creamery

      Jun 2018 - Aug 2022
      Shift Lead

      Served dozens of customers through front-end service and efficient cash register operationsUpheld food safety and cleanliness standardsTrained new employees

    • Ritz Charles

      Jun 2022 - Aug 2022
      Server

      Waited on up to 30 people at a time, providing friendly and prompt serviceEfficiently set up and took down event layouts

    • Harvard WECode: Women Engineers Code Conference

      Nov 2022 - Feb 2023
      WECode Tech Fellow

      Connected gender minorities in the STEM field with career resources through event promotion Communicated between board members and event attendees

    • The DREAM Program, Inc.

      Jun 2023 - Aug 2023
      Summer Enrichment Coordinator

      Planned and led activities for 10 youth throughout the summer.Ensured safety and conflict resolution for elementary school aged campers.

    • Tufts University

      Sept 2023 - Jun 2024

      Researched questions for campus climate surveys to improve diversity, equity, inclusion, and justicePresented a report on project findings and next steps Fulfilled tens of orders at once in a fast paced environment seamlessly with coworkersMaintained cleanly and organized work stations according to kosher law and food safetySet up and took down events at Hillel Led lab classes in SolidWorks and fabrication techniques such as sand casting and power tools Contributed to a pedagogical seminar to improve teaching strategies

      • Researcher

        Feb 2023 - Jun 2024

      • Student Manager

        Sept 2022 - Feb 2024

      • Learning Assistant

        Sept 2023 - Dec 2023

    • EVERFI from Blackbaud

      Jul 2024 - Sept 2024
      Product Analyst Intern

      Evaluated products and suggested improvements based on performance and UX auditsUpdated product health dashboards using data analyticsCreated a library of relevant reports for reference in product development and AI incorporation

  • Licenses & Certifications