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Kim Danielle R.

Kim Danielle R.

Intern

Followers of Kim Danielle R.644 followers
location of Kim Danielle R.Metro Manila, National Capital Region, Philippines

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  • Timeline

  • About me

    User

  • Education

    • Ateneo de Manila University

      2019 - 2019

    • Asia Pacific College

      2009 - 2013
      Bachelor of Science (B.S.) in Computer Science and Information Technology Information Technology

      Activities and Societies: APC SoCSIT Internship at Pointwest Innovations Corporation, 2012

    • Asia Pacific College

      2009 - 2013
      Bachelor of Science (B.S.) in Computer Science and Information Technology Computer Network Engineering

  • Experience

    • Pointwest

      Mar 2012 - Dec 2012
      Intern

    • IBM Global Business Process Services

      Jun 2013 - Mar 2014
      Customer Care Specialist

    • Cormant Technologies

      Sept 2014 - Feb 2015
      Application Support Engineer

    • Royal Caribbean Cruises Ltd.

      Aug 2015 - Jun 2018
      IT Fleet Analyst

    • Sandstone Technology

      Jul 2018 - Mar 2020
      System Software Analyst III

  • Licenses & Certifications

    • Level 1 Information Technology Passport

      Philippine National IT Standards JITSE
      Oct 2012
      View certificate certificate

    • Tech Trends: Internet of Things (IoT)

      Department of Information and Communications Technology
      Oct 2023

    • Introduction to IP Enforcement

      Department of Trade and Industry
      Jul 2023

    • Agile Development Practices

      LinkedIn
      Jul 2020
      View certificate certificate

    • Certified Incident Responder

      PagerDuty
      Aug 2021
      View certificate certificate

    • Customer Service: Managing Customer Expectations

      LinkedIn
      Jul 2020
      View certificate certificate

    • ITIL® Foundation 4 First Look

      LinkedIn
      Jul 2020
      View certificate certificate

    • PagerDuty Customer Service Operations Certification

      PagerDuty
      Jun 2022
      View certificate certificate

    • Mindfulness for Beginners

      LinkedIn
      Jul 2020
      View certificate certificate

    • IT Service Desk: Customer Service Fundamentals

      LinkedIn
      Jul 2020
      View certificate certificate

  • Volunteer Experience

    • Volunteer

      Issued by Kythe Foundation Inc. on Sept 2014
      Kythe Foundation Inc.Associated with Kim Danielle R.

    • Volunteer

      Issued by Habitat for Humanity International on Jun 2010
      Habitat for Humanity InternationalAssociated with Kim Danielle R.