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Asha Chouhan

Asha Chouhan

Receptionist

Followers of Asha Chouhan428 followers
location of Asha ChouhanGoa, Goa, India

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  • Timeline

  • About me

    Vice President-Sales & Marketing

  • Education

    • Chiranjiv Bharti School, New Delhi

      1998 - 2000
      High School Commerce

    • Delhi University

      2000 - 2003
      Bachelor of Commerce (B.Com.) Commerce

  • Experience

    • Vainguinim Valley Resort

      Sept 2004 - Jun 2005
      Receptionist

      Ensuring smooth functioning of Front Office department of the hotel comprising of 24 rooms.

    • The Kenilworth Beach Resort & Spa, Goa, India

      Jul 2005 - Mar 2007
      Front office / Reservation Assistant

      Ensuring smooth functioning of Front Office department of 107 rooms property. Supervising, training & motivating junior staff. Cordial relationship with other H.O.D's. Handling guest complains & maintaining guest relationship.Reservation, booking, assisting charter movements & corporate clientel

    • Intercontinental The Grand Goa Resort

      Apr 2007 - May 2008
      Sales Executive

      Handling Group queries and bookings, Creating awareness among theclients about the product.

    • Atlantis The Palm

      Aug 2008 - Jun 2010
      Guest Service Agent

      • Worked as Guest service Agent , Ensuring smooth functioning of Front Desk of 1539 rooms property. Handling group Check in / Check out.Worked as acting Teamleader, Handling Guest queries and complain, training new coming staff , helping colleagues. Maintaining cordial relations with other departments..

    • Habtoor The Grand Resort & Spa , Dubai

      Jan 2011 - May 2011
      Guest Service Agent

    • The Kenilworth Beach Resort & Spa, Goa, India

      Jul 2011 - May 2013
      Duty Manager

      • Working as Duty Manager Front office, ensuring smooth functioning of department. Handling guest queries and complains. Training the staff make sure they are well trained in handling check-ins and check-outs , handling of cash, by following the SOP's . Maintaining cordial relations with other departments . Looking after the public areas to make sure its cleanliness. Overall ensuring of smooth functioning.

    • The Zuri White Sands Resort ,Goa

      Jun 2013 - Nov 2014
      Duty Manager

    • Resort Rio, Goa

      May 2016 - Jan 2017

      • Assistant Front Office Manager

        Oct 2016 - Jan 2017

      • Duty Manager/ GRM

        May 2016 - Oct 2016

    • Resort Rio, Goa

      Dec 2019 - Mar 2021
      Guest Experience Manager

    • BWW GLOBAL

      Sept 2021 - Apr 2022
      Entrepreneur

    • Resort Rio

      Apr 2022 - Jun 2023
      Sales Marketing Manager

    • Mercure Goa Devaaya Resort

      Jul 2023 - Nov 2023
      Director Sales

    • A unit of IHM Hospitality

      Dec 2023 - now
      Vice President Sales Marketing

  • Licenses & Certifications

    • Cabin Crew Training (A grade)

      IACT Consulting Ltd
      May 2002

  • Honors & Awards

    • Awarded to Asha Chouhan
      Employee of the month Atlantis The Palm Mar 2010