Manik Mittal

Experience

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  Basketball New Zealand

  Aug 2014 - now

  Basketball Referee

  • Game organization – Help with the scheduling of games, making sure each game runs on time and as smooth as possible.• Public face of the local community with ABSL – I am expected to represent the community and organisation well due to the large number of spectators and participants.• Stay calm in extremely high-pressure situations such as last moments of finals, with very high stakes for both teams.

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  Liquorland NZ

  Jun 2015 - Jul 2020

  Retail Assistant

  • Customer service – Help customers with the choosing of products and queries. • Cash handling and conducting front of house service.• Working as a team – Coordinating with other employees when doing tasks such as emptying pallets and stocking shelves.

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  Levius Ltd

  Dec 2015 - Dec 2017

  Marketing Manager & Auckland Director

  • Advertised and presented products (notably to the CEO of Barfoot & Thompson).• Designed packaging. • Conducted market research and competitive analysis on other stationary brands.• As a collective of shareholders, donated 10% of profits to the Child Cancer Foundation.

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  Blackshack Lemondae

  Mar 2018 - Nov 2018

  Business Advisor & Analyst

  • Focused on public and digital sales of the lemonade drink.• Streamlined the production process of the drink, making it over 50% more profitable.• Gave marketing advice that contributed to advertising reaching over 2,500 New Zealanders.

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  Garry Lawrence Roofing Ltd

  Jun 2020 - Dec 2020

  Information Technology Consultant

  - Casual basis.- Improve business operations and support business process. - Organisation and implementation of current technologies.- Modernize current business operations.- Mange IT systems.

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  Discrimen Limited

  Aug 2020 - Aug 2021

  Junior Business Analyst

  • Contribute to the distribution and creation of digital data collection and analysis by utilising software such as QuestionPro, PowerBI and cloud platforms such as Amazon Web Services.• Create and contribute to technology solutions utilising APIs from licensed software.• Use VBA in Excel to fully automate repetitive and complicated tasks such as the processing and distribution ofcustomer reports.• Procure and incorporate software solutions to optimise operations.• Work closely and learn about the industries around fraud analysis and financial services. Have also taken partof a financial fraud investigation. Show less

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  The University of Auckland

  Mar 2021 - Jun 2021

  Teaching Assistant

  - Look over and improve teaching material for the course while working in a team and facilitate meetings.- Teach Excel, Power BI, Power Apps and other data analytic platforms to students.- Answer queries and help students with their learning.- Liaison with course staff to achieve deliverables.

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  Smartpay New Zealand

  Aug 2021 - Jul 2024

  • Lead the delivery of high-impact features and improvements, ensuring timely releases and responsiveness to market dynamics.• Ensured product compliance with local regulatory requirements.• Proficiently translated complex business requirement documents into clear and actionable development requirements, ensuring alignment between stakeholder expectations and technical implementation.• Orchestrated end-to-end ownership of key product features, collaborating seamlessly across three development teams to ensure the successful implementation of features, from ideation and refinement through development sprints to delivery, meeting stakeholder expectations and timelines.• Assist in project planning and the allocation of resources.• Ideate and define complete decisions based on business and product requirements for developer implementation. Show less • Collecting user and customer requirements.• Evaluating, prioritizing, and producing structured documentation based on requirementsgathered.• Clarify and negotiate key requirements with customers, including normal path, exceptions, edgecases and other use cases.• Build key project documents such as business requirements, business cases, interfacespecifications and system designs.• Liaise with third parties where required.• Work with the Smartpay development teams to assist with project delivery using Jira and Confluence.• Contribute to the production of user documentation as required (i.e. User Manual, ReleaseNotes, etc.)• Assist in the pilot and release of software products. Show less

  • Associate Product Owner

    Dec 2023 - Jul 2024

  • Business Analyst

    Aug 2021 - Jan 2024
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  DoorDash

  Jun 2024 - now

  Senior Associate - Partner Integrations