Mansoor Khan

Experience

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  TCF Alumni Development Program | IBA Chapter

  Oct 2019 - Nov 2022

  • Liaison to recruit the best possible teachers(the students of IBA Karachi) for the subjects, such as English Vocabulary, English Reading & Writing, and Mathematics.• Apart from academia, recruited Class executives, Assistant Team Leads, Graphic Designers, Content Writers, and Curriculum planners thrice during my tenure.• Designed social and live marketing plans with the core team. • Supervised the classes, course curriculum, recruitment, and campuses to ensure the best deliverance of aptitude learning to the students of The Citizens Foundations, belonging to the Slums of Karachi.• Introduced daily quizzes to check and balance the students' aptitude, which later helped identify the children's weak areas.

  • Team Lead

    Nov 2021 - Nov 2022

  • Deputy Team Lead

    Jul 2021 - Nov 2021

  • Assistant Team Lead

    Aug 2020 - Jun 2021

  • Operations Coordinator

    Oct 2019 - Jul 2020
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  State Bank of Pakistan (SBP)

  May 2020 - Sept 2020

  Research Enumerator

  • Collected, organized, and analyzed data from all over Pakistan to see the current and expected business conditions in the country, which was used for monetary policy making.• Received insights on consumer behavior from both rural and urban areas of Pakistan to calculate bi-monthly Consumer Confidence Survey.

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  National Incubation Center Karachi (NICK)

  Oct 2020 - Nov 2020

  Built-By-Her Fellow

  • Explored different virtual hackathons, which took place all over the world to get some unique ideas that could make the “Built by Her” hackathon one of the most interesting and outstanding hackathons.• Communicated with different teams participating in the hackathon through discord to address their concerns and queries.

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  The Nest I/O

  Dec 2020 - Jan 2021

  Brand Ambassador | 021-Disrupt

  • Promoted the event through social media marketing(Facebook, Twitter, WhatsApp & Instagram) and brought 90 people on-boarded.• Conducted a thorough analysis of previous events to make the event the best of all times.• Collaborated with IBA’s incubation center to convince different startups to pitch their ideas at the event.

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  Folio3 Software

  Jun 2022 - Aug 2022

  Software Development Intern

  • Learnt Full-Stack development along with UI/UX design, QA testing, and Deployment while working on a "Restaurant Management System" project.• Designed wireframes and prototypes using Figma.• Learnt Front-end using React and Back-end using Node.• Leant Authorization and Authentication using JWT.

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  Institute of Business Administration

  Jun 2022 - Jul 2022

  Research Assistant
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  VentureDive

  Oct 2022 - Dec 2022

  Java Intern

  • Learned Spring framework, Springboot, and MVC.• Built RESTful APIs for the company's internal project which evaluates the performance of the ongoing projects.• Developed Cron-Job Schedulers to schedule multiple tasks of the application.• R&D about Spring Cloud and Spring Security.

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  Jaffer Business Systems

  Aug 2023 - Dec 2023

  Trainee Engineer Cloud and Security

  • Executed the deployment and maintenance of VMware virtualization technologies, including vSphere Hypervisor (ESXi), vCenter Server, and vSAN across various clients.• Upgraded the VMware ESXi hypervisor at 1Link Pakistan and the vCenter Server at Thal Engineering.• Managed patch deployment for Windows systems using Ivanti Security Controls at BAHL.• Deployed Ivanti Endpoint Manager, configured the database, and performed patching for Windows Systems at Dubai Islamic Bank.• Conducted POC for Ivanti Security Controls on Windows and Linux systems at K-Electric.• Operated in a 24/7 fast-paced environment and performed scheduled downtime activities during weekends and nights. Show less

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  Contour Software

  Dec 2023 - now

  IT Support Administrator

  • Monitored IT infrastructure, including ISPs, servers, firewalls, access points, and cameras, using the Zabbix monitoring tool to ensure 99% uptime and seamless delivery of network services.• Administered Microsoft Active Directory to manage users, security groups, and organizational units (OUs) and implement role-based access control (RBAC).• Utilized Veeam services to manage data backup and replication between the primary and DR sites, ensuring high availability and minimal downtime.• Applied monthly patches to Windows and Linux servers to resolve vulnerabilities and prevent software conflicts by keeping dependencies up to date.• Implemented Dynamic VLANs to segregate networks across different divisions, enhancing network efficiency by reducing broadcast traffic.• Utilized Microsoft Hyper-V to create and manage virtual machines, optimizing server infrastructure and decreasing the number of physical machines.• Automated operating systems and software deployment by implementing Windows Deployment Services and the Microsoft Deployment Toolkit.• Managed the setup and configuration of enterprise applications, such as VPNs, Microsoft 365, Microsoft Exchange, MS Outlook, OneDrive, Teams, and their integrations.• Handled end-user support through the IT Helpdesk Portal, Outlook, and Teams serving as the primary point of contact for computer systems, hardware, and software issues.• Coordinated with vendors and third-party service providers to facilitate hardware repairs and warranty replacements, ensuring timely resolution of issues.• Maintained meticulous records of completed work, updated network documentation, managed hardware inventory, and ensured strict compliance with SOPs for users on/offboarding. Show less