Mark Hofstetter

Experience

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  The Golf Club of Georgia

  Apr 1991 - Feb 1992

  First Assistant PGA Professional

  Joined the staff of this exclusive 36 hole facility during pre-opening stages and assisted in developing the golf shop operations. The club was selected by Golf Digest as the Best New Private Club in the United States in 1991.Hired, trained, supervised and mentored a staff of 47 and assisted in the development of the associated training programs.Produced weekly and monthly financial and payroll reports for the Head Professional.Left club to accept first Head Professional position Show less

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  Panther Creek Country Club

  Mar 1992 - Nov 1995

  Head PGA Professional

  Joined the staff of this 18-hole, exclusive club during pre-opening stages. Directly responsible for the development and management of the golf operations.Developed and implemented a buying plan, merchandising and inventory controls that resulted in increasing sales from $50,000.00 to $267,000.00 annually with a total of 18,000 rounds using innovative sales techniques and customer service trainingHired, trained, supervised and mentored a staff of 17 and responsible for paying the golf operations staff and development and implementation of wage and benefit plan consistent with wage and hour regulations.Developed and implemented a membership marketing plan that resulted in growing membership from 43 to 374 members in a 24 month period. Show less

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  Crooked Creek Golf Club

  Nov 1995 - Jul 1997

  Director of Golf

  Joined the staff of this 18-hole, semi-private club during final construction stages. Directly responsible for the development of golf operations, marketing plan, membership plan, the design of the golf operations portion of the clubhouse and oversaw the maintenance of golf course.Developed and manage the budget for golf operations and the buying plan and merchandising strategy for an inventory level of $75,000 which produced sales of $283,275.00 off of 23,000 rounds of golf.Developed and implemented a golf operation manual to include policies, procedures and golf course rules and regulations.Generated membership marketing plan, materials, applications and fee structures that resulted in membership growth to 238 members in a 14-month period.Developed a private outing contract, that increased profitability of outside events by 37%, which resulted in $83,000.00 in additional revenue. Show less

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  River Run Golf and Country Club

  Feb 1998 - Mar 2004

  Director of Golf

  Managed a budget for the golf operations with revenues in excess of 1.6 millionDeveloped, implemented and managed a golf operations budget, buying plan and merchandising strategy for an inventory level of $100,000.00 that turned the operations around from a negative cash flow to a $50,000.00 profit in a 12 month period with a profit margin of 32%Hired, trained, supervised and mentored the golf operations stat of 17 that resulted in minimal turnover.Developed and implemented the first operations manual to include policies, procedures, job descriptions, rules and regulations Show less

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  Crowfield Golf and Country Club

  Mar 2004 - Jul 2006

  General Manager/Head Professional

  Oversaw total facility operations including golf, maintenance, food & beverage, tennis and pool. Maintained full P&L responsibility for a $2,000,000.00 operations budget. Developed and managed budgets for all departments and the long range planning of the club.Managed capital improvement projects in excess of $225,000.00Increased merchandise sales by 36% in a 16 month period through improved purchasing techniques and developing relationships.Increased food and beverage sales by 28% through improved food quality and customer serviceDeveloped and implemented a staff training program for a staff of 47 that resulted in improved customer satisfaction. Show less

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  Pine Island Country Club

  Jul 2006 - Nov 2013

  Head Golf Professional

  Joined the staff of this private club after the completion of a $9,000,000.00 renovation. Managed the golf operations that generated annual revenues of approximately $750,000.00.Initiated the use of an operations budget, buying plan and merchandising strategies that generated merchandise sales of $275,000.00, the largest in club history.Developed, recruited and oversaw corporate/charity events that numbered 56 annually, which represented a 47% increase and through developing lasting relationships maintained a 98% re-booking rate and revenues in excess of $250,000.00 annuallyHired, trained, supervised and mentored an operations staff of 17. Show less

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  Self Employed

  Nov 2013 - Mar 2015

  Private Golf Instructor

  Instructing advanced individuals to help them improve their physical and mental golf skills to advance to the next level, whether it be collegiate or professionally.

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  Huntersville Ford

  Jul 2014 - Dec 2014

  Master Certified Sales Consultant
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  The Golf Studio at NorthStone

  Mar 2015 - Jun 2016

  Golf Instructor