Mohamad Yaghi

Experience

• 

  ROADSTER DINER

  Jan 2009 - Dec 2010

  Chef De Partie
• 

  Afkar Holding

  Mar 2016 - Jul 2016

  Senior waiter
• 

  Alshaya Group

  Aug 2016 - Mar 2021

  Appointing, inducting, and mentoring new staff members. Scheduling shifts and assigning tables to waitstaff.• Resolving customers' questions and grievances in a professional manner.• Ensuring that the restaurant adheres to pertinent health and safety regulations.• Recording all income and expenses and ensuring that cash registers are balanced.• Participates in the training of all new and promoted front-of-house employees and maintains server standards set for that unit during all shifts. Show less Appointing, inducting, and mentoring new staff members. Scheduling shifts and assigning tables to waitstaff.• Resolving customers' questions and grievances in a professional manner.• Ensuring that the restaurant adheres to pertinent health and safety regulations.• Recording all income and expenses and ensuring that cash registers are balanced.• Participates in the training of all new and promoted front-of-house employees and maintains server standards set for that unit during all shifts. Show less

  • Restaurant Supervisor - Ahwet Zeitouna

    Sept 2019 - Mar 2021

  • Restaurant Supervisor - Babel

    Apr 2018 - Aug 2019

  • Head Waiter

    Aug 2016 - Aug 2018
• 

  Alshaya Group

  Jul 2021 - now

  Managing the operations of an outlet Bebabel and ensuring effective day-to-day operations by following the company’s procedures.• Implement and control food safety practices and procedures.• Review consistent performance of store employees. Provide support and training to future supervisors and assistant managers.• Prepare the brand’s monthly financial reports and presentations.• Managing brand’s delivery portfolio, working on menu set up, and pricing, providing training to store on delivery procedures and SOP….• Working diligently to achieve sales targets and profit.​• Managing and controlling the store’s COGS to ensure we get a healthy margin and achieve a positive store contribution.• Dealing promptly and thoroughly with guest’s complaints and ensuring satisfaction consistently.• Monitoring the customer service standards provided by the team and motivating them to be passionate about our guests.• Planning team schedules according to business needs to maximize productivity and reduce staff costs.• Provided training to team members and managers in new stores on opening and closing procedures, how to run shifts, and operate a profitable restaurant. Show less Managing the operations of an outlet Ahwet Zeitouna and ensuring effective day-to-day operations by following the company’s procedures.• Implement and control food safety practices and procedures.• Review the consistent performance of store employees. Provide support and training to future supervisors and assistant managers.• Prepare the brand’s monthly financial reports and presentations.• Managing brand’s delivery portfolio, working on menu set up, and pricing, providing training to store on delivery procedures and SOP….• Working diligently to achieve sales targets and profit.​• Managing and controlling the store’s COGS to ensure we get a healthy margin and achieve a positive store contribution.• Dealing promptly and thoroughly with guest’s complaints and ensuring satisfaction consistently.• Monitoring the customer service standards provided by the team and motivating them to be passionate about our guests.• Planning team schedules according to business needs to maximize productivity and reduce staff costs.• Provided training to team members and managers in new stores on opening and closing procedures, how to run shifts, and operate a profitable restaurant. Show less • Managing the operations of an outlet of AHWET ZEITOUNA and ensuring effective day to day operations by following company’s procedures.• Implement and control food safety practices and procedures.• Review consistently performance of store employees. Provide support and training to future supervisors and assistant managers. • Working diligently to hit achieve sales target and profit. • Managing and controlling store’s COGS to ensure we get a healthy margin and achieve a positive store contribution.• Dealing promptly and thoroughly with guest’s complaint and ensuring satisfaction consistently.• Monitoring the customer service standards provided by the team and motivate them to be passionate with our guests.• Planning team schedule according to business need to maximize productivity and reduce staff costs. Show less

  • Restaurant Manager - BeBabel

    Jan 2024 - now

  • Restaurant Manager - Ahwet Zeitouna

    Jan 2023 - Dec 2023

  • Assistant Restaurant Manager - Ahwet Zeitouna

    Jul 2021 - Jan 2023