Adrian Teoh Cheng Lay

Adrian Teoh Cheng Lay

Customer Care Officer

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location of Adrian Teoh Cheng LaySingapore

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  • Timeline

  • About me

    Application Engineer (APAC) | NVT Group

  • Education

    • Universiti Sains Malaysia

      2013 - 2017
      Bachelors of Mechanical Engineering (Hons) Mechanical Engineering
  • Experience

    • Sudong Sdn. Bhd

      Jan 2013 - Jul 2013
      Customer Care Officer

      Sudong Sdn Bhd. is a subsidiary company of Singapore Telecommunications (SingTel).Responsible in interacting with Singtel customers to provide and process informationin response to inquiries, concerns and requests on products and services.

    • BOSE Systems Malaysia Sdn. Bhd.

      Jun 2016 - Sept 2016
      Internship R&D Engineer

      A summer internship program by BOSE RESEARCH under the "Home Audio Product Division" as a Mechanical R&D engineer . I've work with the Applied Mechanical Research team to create a reliable measuring system for Quality Control of parts for the BOSE Soundtouch 300. Constantly in discussion and being a part in projects to create innovative audio experiences for BOSE user through highly iterative and hands-on approach to innovation.As an Intern, I've to learned develop ideas from a theoretical foundation to interactive demonstrations that can be experienced by my team and the entire R&D Department. Show less

    • REGIONAL MARINE & ENGINEERING SERVICES PTE LTD

      Jul 2017 - Sept 2020
      Project Design Engineer

      > Research and Development of Rotating Control Device as new RMES product which includes concepts drafting, design, prototype testing and final product ready for sale.> Produce and maintain 3D cad models, Engineering Drawings, Records and Designs using SolidWorks> Project management role to ensure projects to meet engineering standards, manufacturing timeline and customers satisfactory> Familiarise with international standards such as ISO, API, DNV, ASME, etc.> Able to perform manual calculation and FEA to validate design to meet customers or international specification.> Involved in company’s Business Development strategic movements Show less

    • Shimano (Singapore) Pte Ltd

      Oct 2020 - Jun 2024

      • Design, development, and implementation of cutting-edge material handling automation solutions, integrating robotics, IoT 4.0 technologies, and digitalization strategies. • Drive the convergence of IT systems to enhance operational efficiency, reduce downtime, and optimize production processes. • Collaborate cross-functionally to architect and execute solutions that streamline operations, enhance data-driven decision-making• Translate complex technical concepts into actionable strategies, mentoring junior engineers, and staying at the forefront of industry trends to ensure our automation initiatives remain industry-leading• Introducing and driving new advance manufacturing technologies to enhance production processes, efficiency, and maintain our company’s edge in the industry Show less • Review existing operations for optimization opportunities, specifically using automation and mechanization to improve productivity, accuracy and/or reduce labor fatigue• Develop automation concepts and detailed calculations for new and existing manufacturing facilities• In house automation machine design and Sourcing for automation / equipment vendors and jointly develop detailed solution and costing• Recommend internal business owners on automation options, including investment costs and returns• Project manage and lead automation projects, from conceptualization through delivery and stabilization Show less

      • Senior Automation Engineer

        Aug 2023 - Jun 2024
      • Automation Engineer

        Oct 2020 - Aug 2023
    • The NVT Group

      Jun 2024 - now
      Application Engineer (APAC Region)

      > Provide technical support for Data Physics and Team products, including dynamic signal analyzers, vibration controllers, and shakers.> Handle pre-sales activities such as quote generation and customer interaction.> Assist customers with test setup, troubleshooting, and verification, both remotely and on-site.> Conduct demonstrations and on-site commissioning to showcase product capabilities and ensure proper installation.> Deliver web-based and classroom training sessions to educate customers on product usage.> Contribute to a FAQ database and write technical manuals and application notes.> Manage customer contact information and activity through Salesforce CRM.> Collaborate with Sales and Engineering teams to gather and address customer feedback for product improvement. Show less

  • Licenses & Certifications

    • Certified SOLIDWORKS Professional

      Dassault Systèmes
      Oct 2017