Linora D'Souza

Experience

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  Union National Bank

  Jan 1996 - Jan 1998

  Clerk
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  Computer Sciences Corp

  Jan 2000 - Jan 2002

  Staff Consultant
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  CNSI

  Nov 2002 - Jul 2004

  Programmer
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  Pointe Technology

  Jul 2004 - Oct 2004

  Consultant
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  Vision Technology Services

  Oct 2004 - Sept 2005

  Consultant
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  T. Rowe Price

  Sept 2005 - Mar 2007

  Senior Business Systems Analyst
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  Project Performance Corp

  Mar 2007 - Jun 2009

  Principal Analyst

  For clients like the Environmental Protection agency, Proctor & Gamble, and Fidelis Care, I built and managed special project teams to resolve issues and meet contractual expectations. Helped the EPA - formulated EA strategy in conformance with the FEA guidelines. - Managed tasks to ensure efficient utilization of hours by sub-contractors and employees- Identified the impact of cloud computing and Web 2.0 on data architecture and relationships between structured and un-structured data from wikis, documents, and informational web sites.For Proctor & Gamble- Created strategy for implementing IT Service Support while employing the ITIL standards.- Designed and implemented a worldwide Master Data Management Customer Data Integration solution for P&G Global Operations using Kalido MDM, Meta Data, EAI, and EII principles. Show less

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  Arena Technical, LLC

  Jul 2009 - Dec 2010

  Senior Manager

  I create and managed projects including scope, schedule, cost, risk management with issues resolution utilizing problem resolution and escalation processes. Scope of work included:- Designed the Master Data Management (MDM) strategy and developed reports using SAP BusinessObjects including the enterprise wide Business Intelligence (BI) strategy. - Conducted business and functional analysis to design, develop, validate, and implement logical and physical data models including both relational and dimensional models.- Analyzed data-related system integration opportunities and challenges and communicated the solutions to executive management. - Identified impact and opportunities to reuse data structures and developed, documented, and maintained data architecture related standards and documents (e.g. open sources ETL tool, Talend, ETL routines). - Worked with the task teams to develop requirements, prototypes, and formal deliverables and monitored tasks to ensure Program Management Process Guidelines were met (e.g. Life Cycle Management, Configuration Management, Testing Procedures and Guidelines). Show less

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  IConvergence Group, LLC

  Jan 2011 - Jul 2011

  Director

  I streamlined business processes by developing customer and prospect information and analytics strategy. Examples include: - Designed and developed reporting and dashboard strategies, solutions, and enhancements of existing systems- Supported development of timely and actionable information delivery by working with retail business stakeholders to identify, gather, and track key performance indicators (KPI). Led effort to develop data-driven process and solution to compute KPI and capture metadata.- Supported strategy development and solution for Fraud Case Management.- Led design solution for utilization of a single platform to provide a streamlined methodology for conducting risk and watch list review across multiple customer bases.- Retired manual processes and legacy systems, ensured reporting and regulatory audit requirements were met.- Implemented scalable infrastructure for future fraud processes, components, and enhanced analytics. Show less

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  NeuStar, Inc.

  Aug 2011 - Jul 2016

  Principal

  I coordinated and co-led data management, operation, and privacy efforts for global information services provider. Work included Privacy-by-Design, Product Management and Strategy Coordination, Enterprise Information Management (EIM) and Data Governance (DG).- Utilized APIs, batch processes, information, and data management tools to resolve issues with fragmented data.- Successfully identified, designed, developed, and implemented enterprise-wide information and data management strategy.- Collaborated with Legal, Chief Technology Officer, Products, Infrastructure and Operations groups to maintain continued support and advocacy to ensure ongoing success of the (EIM) and DG efforts. - Worked daily with product teams to understand and anticipate market trends as well as the regulatory and legal landscape (e.g. Mobile Ecosystem, AdTech and Ad Delivery, Reporting and Measurement, and Identity).I met business-critical needs with design of information and data governance organization structures and policies (based on the ISO 27001 standards) for the company and worked with the Chief Privacy Officer to design, document, and implement the organization data classification policy. Show less

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  Alation

  Aug 2016 - Dec 2017

  Global Professional Services Leader

  I established and staffed the Professional Services area for software start-up which led to exceeding the first year targeted services revenue growth. - Lead and contribute to software pre-sales, project management, service delivery, customer on-boarding, data engineering and analysis, information management, etc.- Promote customer success through enablement efforts such as training certifications, knowledge bases and customer communities.

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  Hilton

  Jan 2018 - Jan 2020

  Senior Director

  Built and established the data strategy & governance function for data lake and advanced analytics, led data strategy efforts, sourced talent to build high performing teams-Lead data engineering and integration functions to seed the data lake. This included designing strategies to increase effectiveness of data lake architecture in the cloud and big data components.-Planned and implemented various advanced technology platforms to support advanced analytics, such as: data prep and data catalog powered by machine learning, centralized definitions to support enterprise data layer that includes virtualization and micro services, and enterprise reference data.-Designed and implemented effective data strategy and governance function for the Hilton data lake, including all related policies, procedures, processes, and delivered Hilton’s first centralized data inventory and data knowledge library.-Leading efforts to implement corporate wide structures to implement and support enterprise data governance, such as Data Governance Council, Stewardship, and Privacy-by-Design.-Designed solutions to implement compliance processes for data regulations such as GDPR (data access, erasure, etc.).-Established, staffed, and effectively led high performing teams, including identifying required talent to support current and future needs. Show less

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  Capital One

  Apr 2020 - Jul 2023

  Senior Director - Enterprise Data Management & Governance
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  Oncorre Inc

  Aug 2023 - now

  Chief Data and Analytics Officer