Scott Putnam

Experience

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  Longs Drugs

  Jan 1999 - Jan 2006

  Department Manager

  Worked multiple positions throughout the store and the district, starting as a stock clerk, and then promoted to a pricing manager, a photo lab manager, a key carrier, and then a Dept. Manager.

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  Blockbuster

  Jan 2007 - Jan 2010

  Store Manager

  Managed a video rental store and was responsible for all aspects of the business and overall profitability, staff and customer support, and operational efficiency.

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  GameStop

  Jan 2011 - Jan 2015

  Multi Unit Manager

  Managed two home store locations while also managing the district made up of thirteen stores while increasing performance and operational efficiency. Mentored and developed Store Managers, while also supporting and developing the district staff. Led emerging business ventures within the region.

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  Riverside County Department of Public Social Services

  Jan 2015 - Jan 2016

  Eligibility Technician

  Served the county residents and the underserved populations within the communities by determining eligibility to social service programs.

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  Best Buy

  Jan 2017 - Jan 2019

  Operations Manager

  Managed a big box retailer with an annual revenue of $35 million dollars while increasing operational efficiency and store profitability. Focused on employee development, mentoring, and support while also launching Best Buy’s e-commerce business with an annual revenue of over $12 million dollars. Responsibilities also included managing logistics and home installation of services and products.

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  Starbucks

  May 2019 - Sept 2022

  Store Director

  Managed a home store while also supporting the entire District as a District Manager in Training. Supported and mentored Store Managers to increase operational efficiency and sales while also serving as a partner to the community and a mentor to all partners within the district.

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  AAA Northern California, Nevada & Utah

  Sept 2022 - now

  AAA Director of MSC Sales and Service with Smart Home

  Successfully led the expansion of the newly created Security and Smart Home Division managing Teams in California, Nevada, Utah, and Arizona. Successfully increased market share across 44 states through supporting sales, service, and operations through Pro Installation, Dealer Services, and self-installation ship-to-home systems as well as through the creation of new e-commerce channels. Successfully managed logistics and service appointments of our Pro Installation and Dealer Service installers. I successfully comply with all local, state, and federal laws and regulations required of a home security organization Show less