Rich McCleaf

Experience

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  Integra Telecom

  Sept 2008 - Dec 2011

  Provisioning Specialist

  • Direct interaction with Customer and Vendor Management• Service Order Network Provisioning and Activation Activities• Coordinate installation of DSO, DS1, DSL, and Data Circuits• Provision and design customer DSL circuits

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  Vinculums

  Jan 2011 - Dec 2011

  Transport Engineer

  • Assist with projects including installation and commissioning of hardware and cabling and updating systems• Coordinate multiple T1 installations in support of AT&T’s mobile 4G network• LEC ASR submission• Maintaining and updating network documentation and associated information

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  Telstra

  Dec 2011 - Mar 2015

  Project Manager - Network Provisioning

   Responsible for Data center infrastructure provisioning and server/network equipment deployments Own project life cycle for multiple large complex cross-functional projects simultaneously Management of multiple vendor relations (AT&T, Level 3, Verizon, Equinix, Coresite)  On-call to provide Tier 1 Troubleshooting and Break/Fix support as directed by Telstra’s NOC’s Fiber Optics installation and Cross Connection ordering in a Data Center environment Manage Bill of Materials for all server/network equipment and follow MOP for installations of servers Show less

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  Astreya @ Google

  Mar 2015 - Dec 2015

  Vendor Delivery Manager (Telecommunications)

   Manage multiple cross-functional projects through full project lifecycle including initiation, planning, execution and delivery for the Google Service Delivery Team Manage global delivery of Leased Waves and Transport in North and South America regions Provide up-to-date, accurate, and meaningful project metrics in line with business cadence  Facilitate project retrospectives and identify continuous improvements to adopt best practices

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  Wipro/Themesoft @ Google Fiber

  Dec 2015 - Feb 2017

  Technical Project Manager (Team Lead) - Network Provisioner @ Google Fiber

   Manage a team of 5 Network Provisioners for the Google Fiber Service Delivery team Business liaison to global business partners, vendors, and stakeholders  Provide up-to-date, accurate, meaningful views of program and project status to Sr. staff Manage the delivery of Dark Fiber, Leased Waves & Collocation Space/Power for large x-functional teams Facilitate BOM deliveries with Supply Chain Ops to meet project deadlines

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  Astreya @ Google

  Feb 2017 - May 2019

  Technical Project Manager @ YouTube TV

   Manage cross-functional teams and processes to define the scope, document requirements, and deploy to the platform Lead team of 3 TPMs for Direct to Station projects in support of YouTube TV streaming media platform Optimize and scale business processes and workflows across multiple cross-functional teams focused on a rapidly growing streaming media line of business  Frequently deployed in Data center and Collo for Rack/Stack, Server install/upgrades and other Tier 1 Troubleshooting and Break/Fix Manage 3rd party partners and vendors as the liaison between Google internal teams ensuring SLAs are met Schedule Deployment Team for simultaneous network build-outs nationwide Negotiate circuit cost savings equivalent to over $400k Show less

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  Robert Half Technology @ eHealth

  Jul 2019 - Dec 2019

  Technical Project/Vendor Manager

   Onboard and Off-board Engineering and Developer 3rd party Vendors Project management and development of streamlined processes to ensure succinct communication of business performance and initiatives Contract management including compliance, oversight, and adherence to change control procedures Cultivating relationships with vendors and cross-functional partners Develop/execute project plans for the Engineering team with close coordination of cross-functional teams Built documentation and maintained repositories for tracking key documentation for Incident, Change and Vendor Management (Wiki documents, Sharepoint) Show less

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  CBRE | SiteREADY

  Feb 2021 - Feb 2022

  Program Manager

  -Assisted in building the Campus Ready Program processes, procedures and templates in order to help the client transition a multi-billion dollar campus build from construction to Go-Live & into ongoing operations-Led Team Training initiative by devising a tracking mechanism allowing visibility and accountability for management-Developed Observation Log for Cx Agents and FM Engineering teams to document potential issues encountered during the transition of 1.8M sq. ft. of campus real estate from Construction phase to FDOB-Helped Cx Agents track progress in critical building systems implementation and final turnover-Established working partnerships with project stakeholders on behalf of the team of 95+ resources that were being hired and onboarded to the account. Show less

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  CBRE Global Workplace Solutions (GWS)

  Feb 2022 - Apr 2024

  Project Manager

  -Managed the delivery of IoT systems remotely and onsite for new construction and retro fits locations-Work with Stakeholders to manage the schedules for on time delivery-Manage AV and IT delivery for client for new construction sites across multiple projects-Manage ordering of BOM and delivery for AV and IT projects-Visit client sites to perform milestone visits to keep project aligned with schedule