Mackenzie Manguso Berger

Experience

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  Northern Arizona University

  Aug 2016 - Dec 2018

  Front Desk Receptionist

  • Performed clerical tasks to help support the NAU Freshman Advising Department such as answer phones,schedule appointments, and greet visiting groups of 10-20 people at a time• Modified calendars of 20 advisors• Coordinated with office supervisors to ensure lobby and conference spaces were properlymaintained and functional

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  UTV Studios

  Jan 2017 - Dec 2018

  • Prepared budgets for 4 UTV Studios film projects including short films and web series episodes• Approved and obtained all financial expenditures during production • Prepared paperwork detailing the progress of the shoot, costs incurred, and changes made to the schedule or budget as the production progresses • Balanced the vision and goals of the director with what the schedule and budget will allow • Served as coordinator for film festivals put on by UTV Studios which included setting dates, securing venues, finding judges, gathering submitted films, arranging prizes, organizing volunteer teams, and being a liaison for festival sponsors• Arranged promotional events throughout NAU campus such as film premiers, holiday gatherings, and other inclusive activities for students• Coordinated with graphics and marketing departments for the creation of all promotional material • Scheduled various programming for viewers of 24x7 NAU television channel UTV 62• Provided and ripped content to be scheduled during the spring and fall semesters of 2017

  • Line Producer

    Dec 2017 - Dec 2018

  • Events Manager

    Nov 2017 - Dec 2018

  • UTV-62 Programmer

    Jan 2017 - Dec 2017
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  Chandler Chamber of Commerce

  May 2017 - Aug 2017

  Special Events and Programs Intern

  • Collaborated with the Chamber team to plan, organize, and facilitate signature events often attended by 150 - 350 people, most notably the Annual Chamber Community Awards, Monthly Women in Leadership Luncheons, Public Policy Series, and Annual Golf Tournament• Implemented graphic design, writing, networking, and strategic thinking to support event marketing/feedback• Submitted donation requests on behalf of the Chamber via phone and email correspondence as well as track all incoming items Show less

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  The Walt Disney Company

  Jan 2019 - Mar 2024

  •Assisted in the execution of special events occurring at the Disneyland® Resort including: private parties, Disneyland After Dark nights, and holiday traditions such as Candlelight Processional•Collaborated with event coordinators to ensure the operation would run smoothly and that the location was adequately staffed•Monitored crowd control and calculated how many guests interacted in the event location •Directed “on-stage” retail activities to drive outstanding guest service and maximize operating efficiency•Developed cast members’ performances of retail transactions by assisting with overrides, practicing positive coaching, and providing adjustments to operation needs•Represented as a Disney leader to observe cash handling, assist services to registers, and provide resources to cast members that can lead to creating magic moments •Provided retail services for the Disneyland® Resort through the Disney College Program•Maintained visual displays while servicing over 150 guests a day through transactions•Remained a friendly resource to guests by answering questions about Disneyland® Park•Participated in temporary media assignments such as production assistance for the opening weekend of Star Wars: Galaxy’s Edge (May 2019) and the Annual Candlelight Processional (December 2019)

  • Special Events Lead

    Dec 2021 - Mar 2024

  • Retail Lead - Main Street U.S.A.

    Jun 2019 - Mar 2024

  • Retail Cast Member

    Jan 2019 - Mar 2024
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  Mosaic Public Relations

  Jan 2020 - Apr 2020

  Public Relations Intern

  • Formulated and distributed releases for clients• Scheduled and confirmed diverse media/talent for client events - specifically in the West Hollywood area• Assisted to set up/stage each event as a production runner• Monitored red carpets and managed media outlets/talent in attendanceEvent association: GBK Productions & Primary Wave Music – Pre-Grammy One Love Luxury Gifting Lounge (2020)GBK Productions & Angeleno Magazine – Pre-Oscar Party (2020)GBK Productions Oscar Luxury Gifting Lounge (2020) Show less

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  IHeartMedia

  Apr 2024 - now

  Marketing Administrator and Office Coordinator

  • Schedule radio broadcast, digital, and promotional spots on behalf of clients• Assist with custom event activations while alleviating any client or vendor concerns during the event• Perform administrative tasks to support the Promotions and Sales departments of the Phoenix market• Coordinate and facilitate office-sponsored meetings, activities, and events• Maintain operation of the front lobby through visitor and vendor relations, basic bookkeeping, and office inventory