Jordan Perkins

Experience

• 

  Walmart

  Aug 2020 - Aug 2021

  Online Grocery Pickup

  My responsibilities were to provide customer service. I made sure that customers received their items in a timely manner as well as to be respectful to every person that I met and talked to them whenever there’s something missing out of their order.

• 

  Napleton Automotive Group

  Jun 2022 - Aug 2023

  Call Center Representative

  My responsibilities were to talk to potential customers and schedule appointments. I answered customers’ questions and provided information about the services that the company provided.

• 

  CVS Health

  Jun 2024 - Aug 2024

  Retail Management Intern

  Learning Store Operations:∗ Understand the daily operations of a CVS retail store.∗ Assist with store opening and closing procedures.∗ Learn about inventory management, stock replenishment, and loss prevention.Customer Service:∗ Engage with customers to provide excellent service.∗ Handle customer inquiries and complaints effectively.∗ Support promotional activities and sales initiatives.Team Leadership:∗ Work closely with store managers to learn about team management.∗ Participate in hiring, training, and development of store associates.∗ Gain experience in scheduling and managing staff performance.Sales and Financials:∗ Understand sales reports and key performance indicators (KPIs).∗ Assist in analyzing sales data to identify trends and opportunities.∗ Learn about budget management and cost control measures.Project Work:∗ Complete a project or series of projects related to improving store operations.• Present findings and recommendations to store and district managers. Show less