Daniela Jagemann

Experience

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  Belvoir Federal Credit Union

  Oct 2005 - Jul 2006

  Branch Receptionist/Part-Time Teller

  I was the welcoming face to all the members of the Credit Union. I would greet the members and assign a Memberservice Representative to help them with their banking needs. I also managed the safety deposit boxes, served as a supervisor for all PIN operations for Debit and ATM cards. As well as submitted, approved and contacted online VISA Platinum Rewards applications. I also worked as a back up teller, as I was promoted to branch receptionist after 5 months of being a part-time teller.

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  Red Bull

  Jul 2008 - Aug 2009

  Wiiings Team Member

  I was a Red Bull expert who worked with my team to approach and inform consumers on the benefits of Red Bull. I brainstormed, networked, created and developed sampling/marketing ideas based on the marketing area and audience. I was selected to participate in Red Bull events such as the Red Bull Soapbox Philadelphia & the Red Bull Rookie Cup during their stop in Danville, Virginia. I also kept inventory of the product and the sampling area.

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  American Apparel

  Aug 2009 - Feb 2010

  Assistant Manager

  As assistant manager, I wore many hats. My manager also managed the location in Chinatown, so I was typically the MOD, handling: the opening/closing of the store, sensitive customer concerns, assigned employee duties daily per operation. I was apart of the interviewing and hiring process. I was head of an initiative to train other stores on district standards, and was in charge of training many of our new hires. I asisted in employee reviews, as well as, coaching plans for current employees. I managed both the floor, as well as, backstock employess--providing support in both departments. Show less

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  Carr Workplaces

  Aug 2010 - Aug 2013

  The role of the Client Services Manager (CSM) is to provide operational support and superior customer service to all CW clients and visitors. The CSM must consistently place a high value on clients and all issues related to clients, anticipating their needs and developing appropriate solutions. My responsibilities in this role were to create outbound marketing for full-office and virtual-office sales; curate community events for both client networking and local community; operations management including staffing, accounting, building management, and onsite technology consulting; and reach quarterly sales goals for conference rooms, virtual and full office opportunities. Show less

  • Client Services Manager

    Jun 2011 - Aug 2013

  • Client Service Director

    Aug 2010 - May 2011
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  KING CLINICAL & FORENSIC PSYCHOLOGY, LLC

  Dec 2013 - Feb 2015

  Office Manager

  As an office manager; I developed and maintained an efficient office operation. I ensured that all supplies were stocked, coordinated with property management, and ensured our office was in perfect working condition, both aesthetically and in functionality. I also performed all reception duties, including answering the phone, scheduling, accounting operations, technical support, and assisting with human resources for the office. The highlight of my day was interacting with our clients and providing excellent customer service. Show less

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  Billy Reid

  Mar 2015 - Sept 2017

  As Store Director, I led the team in developing client relationships, resulting in a booming $1M+ sales revenue. I recruited, hired, trained, and managed the store team as well as led weekly store meetings. To maintain our client relationships, I curated quarterly in-store programming focused on vendor and brand relationships and networking opportunities for the store and clients. I worked strategically to identify annual planning for forecasting as well as prepare P+Ls for each month as well as identify and report on store trends and create seasonal window displays. I had the opportunity to be selected to lead roundtable discussions for biannual symposiums for store directors on creating a store experience for customers, develop the brand's Made-to-Measure operations on a company-wide level, and be the VIP Concierge for the annual festival, Billy Reid Shindig in 2017. Show less

  • Store Director [New Orleans]

    May 2016 - Sept 2017

  • Assistant Store Director [New Orleans]

    Mar 2015 - May 2016
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  John Besh Foundation

  Sept 2017 - Dec 2017

  Program Director

  As Program Director of the Foundation, I managed alumni networks for the chef fellows for both John Besh Foundation as well as the Aaron Sanchez Foundation; planned and executed fundraisers including dinners in the Johnny and Friends series; maintained the budget, P&Ls, and finances of the organization; managed the Milk Money Micro-fund program; managed social media accounts and schedules, and more.

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  Tales of the Cocktail Foundation

  Feb 2018 - now

  As the Creative Development Director, I created and implemented creative business development opportunities. This role was responsible for identifying and managing business development opportunities, including but not limited to programs, initiatives, and product offerings. Additionally, I worked as the Marketing Director and Creative Director, responsible for the development of all brand assets and brand management.Founded in 2002, Tales of the Cocktail® has grown from an annual walking tour of historic New Orleans cocktail bars to the world’s premier cocktail festival. Show less As Director of Community Engagement, I rebranded and restructured an organization with a 15-year-old legacy, revitalizing and reimagining the world's largest conference for the drinks industry into a full nonprofit. Under new ownership, my direction was to manage and oversee logo design, refocusing the vision and mission and completely rebuilding the Foundation's website. Additionally, I developed and managed new initiatives to fulfill the Foundation's mission of being the platform that seeks to act as a catalyst to Educate, Advance, and Support the global drinks and spirits industry; including the Grants Program and Beyond the Bar initiative. I lead strategic planning for the organization in terms of growth and building brand integrity for the nonprofit organization. My role included responsibilities of the Director of Marketing, including but not limited to creative direction for merchandise, website, application, digital marketing assets, signage, event credentials, event photography coverage, videography, and brand orientation in partner programs; managing Social Media Manager and recruiting, hiring, and managing independent contractors and interns while working within the marketing department and project budgets; as well as brand strategy. Show less

  • Project Manager

    May 2023 - now

  • Creative Development Director

    Nov 2021 - May 2023

  • Freelance Consultant

    Feb 2021 - Nov 2021

  • Director of Community Engagement

    Feb 2018 - Feb 2021
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  Daniela Jagemann, LLC

  Feb 2021 - now

  Freelance

  Consultant specializing in business and brand strategy.Project management for Q Mixers' 2021 Meet at Tales campaignFounder transition planning, cost analysis, competitive landscape analysis, revenue modeling, strategic growth roadmap for New Orleans Airlift and their venue, Music Box Village

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  Oyster Sunday

  Jul 2021 - Jan 2023

  Benefits Program Director

  Developed a national platform of lifestyle benefits for the hospitality industry by creating a scalable process for both vendor and customer client growth.