Saffron Murray

Experience

• 

  Next Retail Ltd

  Jan 2012 - Jan 2015

  Following my sales advisor role within Next I was given two specialist areas to focus on, this included L&D duties involving the training and mentoring of new employees and stock replenishment.Other duties were including but not up to;-Handling internal/external phone calls/communications-Assisting with stock keeping-Customer Service-Merchandising-PoS Assisting My time as a Sales advisor including serving customers, tidying the store, assisting during sale periods and partaking in surveys.

  • Team Coach - Menswear

    Jan 2013 - Jan 2015

  • Sales Advisor

    Jan 2012 - Jan 2013
• 

  Humdinger Limited

  Jan 2015 - Jan 2015

  Logistics Administrator

  Logistics Administrator at Humdinger Foods Ltd - a company in which manufactures private label food for large blue chip companies. My duties (although not exhaustive) include;-Liaising with customers, external partners and logistic teams on a daily basis-Process sizeable orders via QAD Cloud ERP/CRM on a daily basis-Process shipper queries/qualification-Authorising Invoices-Dealing with customer/partner queries-Manage conference calls across the group/sites-Update cloud-based supply-chain systems Daha az göster

• 

  Night and Day PA

  Jan 2015 - Mar 2016

  PA
• 

  JELF INSURANCE BROKERS LIMITED

  Jan 2016 - May 2018

  Personal Lines Broker

  • Responsible for assessing client needs and presenting a tailored solution within a timely manner• Negotiating with underwriters for complex policies, especially high net-worth and unique cover such as professional Sports and Marine policies• Maintain and update the Acturis system with new developments and key information• Maintained an average compliance score of 98%+• Generalist administrative duties such as collecting premiums, policy amendments and referring claims

• 

  Aon

  May 2018 - now

  Joining as support to a team of business and data analysts, servicing Acturis Policy Administration System for 1000 users, 11 business units / functions, and 45k clients. I have also taken on additional responsibilities, developed technical reporting and analyst skills and leveraged my front of house role to network and partner with business leads. Responsible for the effective management and communication with my client base of approximately £1m+ in premiums, across SME and Corporate policies.

  • Business Systems Analyst

    Jan 2022 - now

  • Client Service Advisor (Commercial Broker)

    May 2018 - Jan 2022