Anush Makam

Experience

• 

  I2 Technologies

  Jan 2008 - Jan 2008

  Project Trainee

  Moving i2 towards CMMI Level 3

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  JSW Steel Ltd

  Aug 2008 - Mar 2011

  Junior Manager

  Production Planning and Control

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  Fujitsu Consulting India

  Mar 2011 - Dec 2014

  IT consultant

  Functional Consultant for Inventory, SCM, ASCM, ASCP

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  Arrow Electronics

  Dec 2014 - Apr 2020

  Senior Analyst

  • Working as a senior consultant for Arrow Electronics in Unity Project which is one of the largest implementations of Oracle Apps for Arrow Electronics by Infosys and Arrow Internal IT team• Unity is the name of the Project for implementation and support of Oracle Apps for Arrow Electronics across the globe• Mainly handling Release(Implementation and Enhancement team) and Post Production Support for Sales(Order to Cash) and Sales Operations (Customer maintenance, Approvals and RMA)• CA Tickets: Support tickets raised by sales users across the globeo Ticket analysis, Work around and Resolution• Quality Control(QC): Some of the tickets can be resolved only after code change which can come under Defect or Enhancemento Effort estimation for testing, Testing, Convert to Change Request(CR) • Change Request (CR): Enhancements for existing functionalities and new requirements from implementation :: QC that cause impact on existing Functionalities are converted to CRo Requirement gathering, Solution designing, Document drafting, Walk through to technical team, Development monitoring and assistance, Testing, Demos• Worked rigorously on custom applicationso SWB  Sales Work Bench UDP  User Defined Parameters Show less

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  Dover Corporation

  May 2020 - Oct 2021

  Associate Architect
• 

  EY

  Oct 2021 - now

  Assistant Manager