Alex O'Donnell

Alex O'Donnell

Work Experience

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location of Alex O'DonnellOxford Falls, New South Wales, Australia

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  • Timeline

  • About me

    Managing Consultant at Idea Science | Salesforce | Technology Delivery

  • Education

    • St Augustine's College - Sydney

      2008 - 2013
      HSC

      Years 7-12 including School Certificate and Higher School Certificate.

    • Macquarie University

      2014 - 2017
      Bachelors Information Technology

      Bachelors in Information Technology, majoring in Business Information Systems.

  • Experience

    • Flintwood Disability Services

      Sept 2011 - Sept 2011
      Work Experience

      St Augustine's College provided my cohort and I the opportunity to take up 20 hours of volunteer work experience through an educational initiative as part of my Year 10 curriculum. I, as well as a small group of my peers spent this time assisting at the Flintwood Disability Centre in Brookvale assisting staff with daily activities and bonding with those unfortunate enough to be apart of this disadvantaged but strong community. This was a bitter-sweet opportunity that gave us a new-found admiration for those who care for individuals in unfortunate life circumstances on a day-to-day basis. Show less

    • Coles

      Oct 2013 - Nov 2016
      Night Fill / Deli Associate

      As my first prominent step into the workforce my time at Coles was invaluable. During my time in the Coles family I was fortunate enough to be involved with an array of departments including Dairy, Grocery, Fresh Produce and the Deli over the years. I was also provided with great hands-on exposure to numerous facets of Business that allowed me to gain an appreciation for the bigger picture where by my efforts were always contributing to a greater vision.By juggling extensive part-time hours with full-time study I gained an acumen for organisation and time management as I realised early on that this was the key to exceeding expectations and getting the most out of my life and career goals. I greatly benefited from my time at Coles and would graciously recommend it to those looking to enter the workforce for the first time. Show less

    • Car Interior Plus

      Sept 2016 - Apr 2017
      Administrator

      With a keen eye for all things automotive and looking to grow my communication, organisation and administrative skills I was excited to have the opportunity to perform in a new capacity as part of a small team. Duties included, at first, fairy standard administrative tasks ranging from liaising with customers and suppliers, arranging and following up appointments and general house-keeping matters whilst also handling quoting and invoicing through the use of MYOB. During my time at Car Interior Plus I also set in motion numerous other activities including starting the Brand's social media presence on platforms including Facebook and Instagram as well working closely with the Director to pioneer new streams of work and process improvements such as customer experience handling and recurring administrative procedures. Show less

    • Idea Science

      Apr 2017 - now
      • Managing Consultant

        Dec 2021 - now
      • Senior Consultant

        Jan 2020 - Dec 2021
      • Functional Consultant

        Nov 2017 - Jan 2020
      • IT Analyst

        Apr 2017 - Nov 2017
  • Licenses & Certifications

    • Salesforce Certified Service Cloud Consultant

      Salesforce
      Jun 2021
    • Certified SAFe 5 Scrum Master

      Scaled Agile, Inc.
      Oct 2021
    • Effective Stakeholder Management Course for Project and Change Managers

      Centre for Continuing Education
      Jun 2019
    • Salesforce Certified Sales Cloud Consultant

      Salesforce
      Nov 2019
    • People Management Course: Essentials

      Centre for Continuing Education
      Jun 2023
    • Salesforce Certified AI Associate

      Salesforce
      Jul 2024
    • Microsoft Certified: Azure Fundamentals

      Microsoft
      Jun 2022
      View certificate certificate
    • Salesforce Certified Business Analyst

      Salesforce
      Oct 2023
    • Salesforce Certified Administrator (SCA)

      Salesforce
      Dec 2018