Aamir Sarfaraz (MIT, ITIL- F V3)

Experience

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  Information & Systems Corporation (Pvt.) Ltd

  Dec 1997 - Jan 1999

  Computer Programmer

  ProgrammerLAN SupervisorDeveloped Customized Software Including: Accounting System Commercial Scheduling System

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  Kutiyana Memon Hospital

  Feb 1999 - May 2001

  Computer In-charge & Programmer

  LAN AdministratorDeveloped Customized Software Including: Financial Accounting System Hospital Management System (In Patient, Out Patient, Pharmacy, Diagnostic, Billing) Payroll SystemMonitoring daily data activities and coordination with • Personal , Accounts Department • Out Patient and In patient Department• Pharmacy, Diagnostic, X-Ray, Laboratory, Ultrasound• Billing Department

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  Master Oil

  Jan 2001 - Jan 2005

  DBA/Network Administrator

  Database and Network AdministrationDeveloped and implemented of integrated customized ERP Software which are as following: Financial Accounting System Inventory Management System (Sale, Purchase, Production, Excise) Human Resource Management System/Payroll Management Tools which I used in my Software DevelopmentVisual Basic 6.0, SQL Server 2000, Seagate Crystal Report 8.5Windows 2000 Server, Windows 2000 Professional & XPThird Party Components of VBMonitoring daily data activities and coordination with • Personal, Accounts, Marketing & Sale Department• Purchase, Production, Excise Department Show less

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  FOURWAYS TECHNOLOGIES LLC

  Oct 2005 - Mar 2009

  System Engineer

  Database AdministratorNetwork AdministratorImplemented of integrated customized Software which are as following: Financial Accounting System Inventory Management System (Sale, Purchase) Tools which I used in my Software DevelopmentVisual Basic .NET(Framework 2.0)SQL Server 2005Seagate Crystal Report 8.5 & .NETWindows 2003 ServerWindows 2000 Professional & XPMonitoring & Backup daily data and coordination with • Personal Department • Accounts Department • Marketing & Sale Department• Purchase Department Show less

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  Hassan Abul Co.

  Apr 2009 - Feb 2012

  System and Network Administrator

  United Supplies Building Material EST. (Hassan Abul Group, KWT) Taking care of whole company network including showrooms.SonicWall VPNCisco VPN Monitoring and Trouble shootingTaking care of Servers Update and Monitoring Taking care of backup on HP Tape Library AutoloaderAlso Manage HP StorageWorks SAN and Virtual Servers.

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  LSH Holding

  Mar 2012 - Apr 2015

  IT Team Leader - UAE

  Planning, design, documentation, and implementation of various systems to include desktop PC’s, servers, network equipment, and software applications.Develops, maintains, and monitors procedures for all server backups.Makes recommendations for new equipment and services to purchase and works with various vendors for procurement.Administration of AD and Exchange 2010, VMware ESXi Server. Assist in the organization and inventory of all hardware and software resources.Maintains excellent communication with the IT Directory/Manager on all tasks and projects.Creates and maintains good technical documentation.Provide network and desktop/POS support to over 300 users in 5 office branches and 70 retail stores/kiosk in UAE. Provide Avaya IP Office 500 support and management to 5 branch offices and stores/kiosks.Designs, installs, upgrades, configures, and repairs local and wide area network hardware and infrastructure.Support Video Conference for all offices in the Wide Area Network.Assist in IT Manager in planning IT budget needs.Evaluates, tests, and recommends appropriate technology.Make frequent visit to branch offices for repair and technology needs.Control bandwidth and restrict users for internet browsing.Coordinate to Etisalat Account Manager for internet and phone packages. Developing future network replacement plans and Maintains network maps of all sites.Ensuring data is backed up on a regular basis using Backup Exec, Veeam backup softwareOverseeing computer security and anti-virus updates etc.Logging all IT problems and resolutions in Manage Engine Help Desk software.Overseeing file management on centralized resource (i.e. File Servers, Virtualization Server, Remote Desktop and Application Server).Keeping inventory of hardware and maintenance records. Ensuring all software is properly licensed and up to date Providing input into IT strategy and annual IT budget Input into IT policies and development Implemented Biometric (Suprema) Show less

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  ASSENT STEEL

  May 2015 - now

  IT Manager

  Duties and Responsibilities: • Manage Information Technology strategies and Computer Systems.• Plan, Organize, Control and Evaluate IT and Electronic Data Operations.• Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance• Design, develop, implement and coordinate systems, policies and procedures.• Ensure security of data, network access and backup systems.• Act in alignment with business users needs and system functionality to contribute to organizational policy• Identify problematic areas and implement strategic solutions in time.• Preserve assets, information security and control structures• Handle annual budget and ensure cost effectivenessProject Implemented: • Implemented StruMIS software, developed PR Module and integrated with StruMIS, developed various report related to PR, PO, Inventory, Material Order Status Report, Material at a Production Stage, Project Progress Reports. Deep knowledge of StruMIS's Database structure and Reporting System. Tools used: Visual Studio, SSRS, Infragistics, SQL Server & TFS. Used Agile – Scrum methodology for development. • ITIL best practice with IT Service Desk (ManageEngine ServiceDesk Plus)• Migrated analog PABX system to IP Telephony (Avaya)• Upgraded Data Center network from legacy switches to Gigabit and fiber-optic switches. • Implemented Virtualization (VMware) with Veeam Backup Solution.• Implemented VPNs and Security with Cyberoam and FortiGate Firewalls, Barracuda Email Security Gateway, Trend Micro Antivirus. • Developed & Implemented Production Manhours System.• Developed & Implemented Engineering Manhours System. • Implemented SecurAX T/A System.• Migrated Email System from ISP(Etisalat) to Microsoft Exchange 2013 then upgraded as Hybrid Office 365.• Migrated Accounting system to Oracle EBS Financial Module.• Developed & Implemented Customer Care system (Web Application) Show less