Shrikesh Mahabeer

Shrikesh Mahabeer

IT Technician

Followers of Shrikesh Mahabeer1000 followers
location of Shrikesh MahabeerDurban, KwaZulu-Natal, South Africa

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  • Timeline

  • About me

    An Experienced IT Administrator | SQL Server | Windows server| CCNA | AZURE |A+

  • Education

    • Durban University of Technology

      2014 - 2015
      CCNA Routing & Switching Computer Systems Networking

      CCNA Routing & Switching : Introduction to Network, Routing and Switching Essentials, Scaling Networks, Connecting Networks

  • Experience

    • Edwards Computer Repairs

      Mar 2011 - Jun 2013
      IT Technician

      Consulting with users in PersonComputer/Laptop RepairData Recovery Anti-Virus Installs

    • Repro Designs

      Aug 2013 - Jan 2016
      Assistant

      Handling Large format posters Collating Finishing end product. Receiving deliveriesInventory Management

    • SNT Supply and Manufacturing

      Jan 2016 - Jan 2018
      Assistant Manager

      Design and develop Web Profile

    • Yaya’s Electrical & Lighting

      Feb 2018 - Mar 2019
      IT Maintenance

      Troubleshoot CCTV Backup and Restore strategyDaily Admin DutiesBuilt and repaired ambulance lightsSolderingReceiving deliveriesInventory Management

    • Massmart

      Apr 2019 - Dec 2020
      Customer Service Representative

      Consulting with users Telephonically / In PersonCreating & Removing User AccountsAsset Management onsite and offsiteAttend to calls while adhering to SLAInstalling Printers via IP address and print serverTime Management Hardware & Software Troubleshooting Creating images of PCs/Laptops for DeploymentInstalling SAP GUI, EssbaseCo-ordinate and Rolled-Out Laptop and Desktops Replacement/Upgrades.Consulting with third-party service provides for user account lockouts.Followed up with user after Rollout/Upgrade Trained Staff on End User ComputingCreate and Delete User Profiles In Active DirectorySkills: Service Desk · LAN-WAN · Technical Support · Analytical Skills · Virtual Private Network (VPN) · Active Directory · Software Installation · Troubleshooting · Windows 10 · Printer Support · Customer Support · Time Management · Strategy · Hardware Installation Show less

    • Altron Managed Solutions

      Sept 2019 - Dec 2020
      Customer Service Representative

      Consulting with users Telephonically / In PersonCreating & Removing User AccountsAsset Management onsite and offsiteAttend to calls while adhering to SLAInstalling Printers via IP address and print serverTime Management Hardware & Software Troubleshooting Creating images of PCs/Laptops for DeploymentInstalling SAP GUI, EssbaseCo-ordinate and Rolled-Out Laptop and Desktops Replacement/Upgrades.Consulting with third-party service provides for user account lockouts.Followed up with user after Rollout/Upgrade Trained Staff on End User ComputingCreate and Delete User Profiles In Active Directory Show less

    • Makro South Africa

      Jan 2021 - Jun 2022
      Information Technology Help Desk Administrator

      Consulting with users Telephonically/In PersonCreating & Removing User AccountsAsset Management onsite and offsiteAttend to calls while adhering to SLAInstalling Printers via IP address and print serverTime Management Hardware & Software Troubleshooting Consulting with third-party service provides for user account lockouts.Create and Delete User Profiles In Active Directory

    • Felidae Conservation Fund

      Oct 2022 - Aug 2023
      Data Capture Specialist

      Tag Conservation Images in WildePod.

  • Licenses & Certifications

    • Microsoft Certified: Azure Data Fundamentals

      Microsoft
      Mar 2021
      View certificate certificate
    • Microsoft Certified: Azure Database Administrator Associate

      Microsoft
      Jan 2025
    • CompTIA A+ ce

      CompTIA
      Apr 2016
      View certificate certificate
    • Data Analysis with Python

      FreeCodeCamp
      Apr 2022
      View certificate certificate