Ali Sansome

Ali Sansome

Various

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location of Ali SansomeUnited Kingdom

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  • Timeline

  • About me

    Code Adjudication Panel Member at Phone-paid Services Authority (PSA)

  • Education

    • Kingsdown School, Swindon, Wilts

      1972 - 1979

      Activities and Societies: Netball Team

    • University of Leicester

      1979 - 1983
      Geography Social & Human Geography, History, Economics, Politics

      Activities and Societies: Hockey Society, Cinema Club, Volunteer staffing and support for educational conferences. Geography

  • Experience

    • AFPAA

      Jan 1997 - Jan 2007
      Various

      Data Management, Corporate Database programme, Analyst/Programmer, Accounts Officer and Training Officer

    • Ministry of Defence of UK

      May 2005 - Jan 2011

      Operational delivery of Occupational Pension, War Pension and Compensation Schemes to UK Armed Forces/former Armed Forces PersonnelAgency Management Board memberResponsible for 700 staff and delivering efficiencies, quality improvement and customer service focusBuilding excellent stakeholder relationships across ex-Service Charities and service related organisationsCultural change and coaching progamme lead Implementing large business change programme, supported by Oracle based IT system. Responsible for establishing and managing wider programme of system and business process change. Liaising with contractors, vendors and stakeholders.

      • Director Veterans Services (SPVA)

        Feb 2008 - Jan 2011
      • Programme Manager JPA and Director of Change

        May 2005 - Jan 2008
    • SPVA

      Jan 2007 - Jan 2010
      Various

      Agency Board Member responsible for Change Management, Programme Management, Data Management, Information Management

    • Hewlett Packard Enterprise

      Jan 2011 - Apr 2013

      Senior Programme Director leading recovery activity for project in difficulty. re-established credibility and belief in potential to deliver. Working with third party partners and senior clients to establish a credible plan and successfully deliver to that plan. High volume data migration activity and complex rollout planning and oversight. Working as part of a bid team creating high value bid for IT, change and service delivery work. Lead with nominated key third party suppliers.Focused on business input, quality review and sense checking documents bundles.Bid included transformation, transition and service delivery components.

      • Senior Programme Director

        Nov 2011 - Apr 2013
      • Programme Manager

        Jan 2011 - Nov 2011
    • The Nursing and Midwifery Council

      Apr 2013 - Apr 2017
      Chief Operating Officer

      The NMC regulates Nurses and Midwives in the UK. As COO my responsibilities include all aspects of operational delivery to ensure regulatory effectiveness and public protection, as well as delivery of change to achieve strategic objectives. This covers Leadership, HR, Finance, IT, Registration, Fitness to Practice, Communications, Business Planning, Performance Management and Risk Management. Member of Executive Board (Strategy and Policy Board and Chair of the Performance and Resources Board). Steering Group member for major organisational Transformation Programme and potential accommodation review. Presenting information to, and taking part in discussion at, the formal open (public) Council Meetings as well as at . Delegated authority for budgets and spend of £80 million pa and leadership and management responsibility for a staff of 750 across 6 locations (mostly across London). Show less

    • Office of the Public Guardian

      Sept 2017 - now
      Non Executive Board Member

      Non-Executive Board Member supporting OPG, which has administrative and safeguarding responsibilities under the Mental Health Act (2005) and registers Lasting Power of Attorneys and supervises Court of Protection Deputyships in England and Wales.

    • Royal Institution of Chartered Surveyors

      Nov 2017 - now
      Lay Member, Conduct and Complaints Committee

      Chairing Lay Member of hearing panels to address complaints regarding the conduct of registered Chartered Surveyors.

    • Fire Standards Board

      Jan 2019 - now
      Vice Chair

      Independent Vice Chair of the Fire Standards Board setting standards to promote continuous improvement in the Fire Sector

    • Phone-paid Services Authority

      Sept 2020 - now
      Code Adjudication Panel Member

      Adjudicating on cases in the telecommunications sector brought to PSA tribunal involving the provision of phone based or on-line services paid for through phone bills/charges. Exercising regulatory powers delegated to the PSA by OFCOM to protect customers and enhance industry standards in this growing sector.

  • Licenses & Certifications

    • Prince Project Manager

  • Volunteer Experience

    • Secretary of the South Wonston School PTA

      Issued by South Wonston School on Jan 1999
      South Wonston SchoolAssociated with Ali Sansome