Rokesh L

Experience

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  ICDIPL

  Jul 2012 - May 2013

  Software Engineer

  Software Engineer  Creating the Application for Communicating the Power Meters. Handling Hardware, Networks, and Power Meters. On-Site Project Work was done in various cities in India.

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  Sansbound

  Dec 2012 - May 2014

  Student
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  Giga Byte Systems GBS

  May 2014 - Jun 2015

  Hardware Engineer

  Hardware & Service Engineer  Worked as a Level-3 Engineer. Debugging skills on CHIP level repairs in notebook motherboards. Handling Graphic CHIPS Reworks. Board level Assembly/Disassembly.

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  Qube Cinema

  Oct 2015 - Dec 2021

  Senior Technical Support Analyst

  Senior Engineer Level 2- Technical service (Qube Servers/Mastering Products)• Technical support for Qube DCI playback servers and work over VSAT-RDP/remote access.• Analyze server/projector/audio processor diagnostic logs and providing troubleshoots.• Professional in Mastering - encoding, encrypting and package content to create DCPs (Digital Cinema Packages) of feature films, ads, trailers in 2K/4K/3D/Atmos audio formats.• Coordinating with clients in Asia, Australian, and the Middle East region for DCI servers, Mastering, implementation, installation, and maintenance.• Finding Bugs and Root cause analysis for Theatre technical and DCP related issues.• Provided technical support over 3000 screens across 6 continents remotely using team viewer or phone system. Investigating, diagnosing and resolve all types of hardware and software problems, and repair or replace defective components and Associated with the R&D department. • Testing the performance of all types of Server components like motherboard, HDD, RAM, RAID PCI-E cards, SRD Controller, Media block cards, AES cards.• Having knowledge about other DCI compliant devices like Dolby, Doremi, Sony, NEC, Christie, and Barco. Show less