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Parth Kiritkumar Modi

Parth Kiritkumar Modi

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Followers of Parth Kiritkumar Modi198 followers
location of Parth Kiritkumar ModiCalgary, Alberta, Canada

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  • Timeline

  • About me

    Multifaceted IT Expert Fueled by Continuous Learning

  • Education

    • Shri Swami Narayan Academy

      2002 - 2017
      High School Science 11th &12th

    • Durham College

      2019 - 2022
      Computer Systems Technology Computer Technology/Computer Systems Technology 5.0

  • Experience

    • Mucho Burrito - Fresh Mexican Grill

      Jan 2020 - Mar 2020
      Team Member

    • Walmart Canada

      Jun 2020 - Sept 2022
      Customer Fulfillment Associate

    • Durham College

      Jul 2021 - Jun 2022
      Cybersecurity Research support Position

    • Lakeridge Health

      Apr 2022 - May 2022
      IT Field Placement Student

    • AQUIRE FMS

      Jun 2022 - now

      ▪️Analysed data to identify system malfunctions and provided remote resolutions or guidance to field technicians for on-site troubleshooting.▪️Configured and managed HVAC and refrigeration systems remotely via data dashboard.▪️Supported field techs with IoT system configuration and troubleshooting.▪️Collaborated with on-site technicians, vendors, and clients to ensure service requests were resolved per SLAs and KPIs.▪️Monitored service queries, incidents, and alerts, escalating issues to the Service Department as needed.▪️Communicated complex technical information to both technical and non-technical audiences.▪️Led staff training and coaching to enhance system knowledge and troubleshooting skills. Show less

      • Technical Support and Facilities Coordinator

        Aug 2024 - now

      • Technical Support and Facilities Coordinator

        Jun 2022 - Aug 2024

  • Licenses & Certifications

    • Niveau français B1

      Learn French with Clémence
      Nov 2025

    • CCNA Routing and Switching: Routing and Switching Essentials

      Cisco

    • CompTIA A+ ce Certification

      CompTIA
      Mar 2025
      View certificate certificate

    • CCNA Routing and Switching: Introduction to Networks

      Cisco

    • AWS Academy Graduate - AWS Academy Cloud Foundations

      Amazon Web Services (AWS)
      Apr 2022
      View certificate certificate

  • Honors & Awards

    • Awarded to Parth Kiritkumar Modi
      Honor Roll Durham College Jul 2022 honor Roll for sixth semester
    • Awarded to Parth Kiritkumar Modi
      Medal for highest ranking graduate in any three-year post-secondary program Durham College Jun 2022
    • Awarded to Parth Kiritkumar Modi
      Honor Roll Durham College Mar 2022 Honor Roll for fifth Semester
    • Awarded to Parth Kiritkumar Modi
      Honor Roll Durham College Jul 2021 Honor Roll for the fourth semester
    • Awarded to Parth Kiritkumar Modi
      Honor Roll Durham College Mar 2021 Honor Roll for the third semester
    • Awarded to Parth Kiritkumar Modi
      Honor Roll Durham College Sep 2020 Honor Roll for the second semester
    • Awarded to Parth Kiritkumar Modi
      Honor Roll Durham College Feb 2020 Honor Roll for the first semester