Shane P.

Experience

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  Pacemaker Fine Foods

  Aug 2007 - Mar 2012

  Stocker

  Streamlined the backstock inventory process with perpetual inventory methodsDeveloped time management and forecasting skills to keep up with busy traffic and stocking each day’s shipmentExhibited teamwork to ensure the entire shipment was stocked before each night ended

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  Alpine Bank Illinois

  Jun 2009 - Nov 2015

  Responsible for overseeing and managing up to ten individuals on a daily basis Process consumer loan applications in person and over the telephone in the Decision Pro softwareAssist customers with loan questions and direct them toward a product best suited to their needsComplete daily and monthly reports and resolve discrepancies that arise Participate in interviewing and hiring process in conjunction with talent acquisitionTrain employees on relevant procedures and regulations on a monthly basisManage compliments and complaints from customers and praise or discipline employees accordinglyMake time sensitive decisions to protect the bank, as well as provide the best customer service possible Show less Provided customer service during the account opening, closing, and maintenance processesBecame proficient in Jack Henry’s Streamline softwareExhibited ethical behavior in decision making during account opening, closing, and maintenanceFollowed up with customers to ensure the best possible experience with our institutionMet and exceeded monthly and yearly sales goalsSolved problems that arose within customer service positionsMulti-tasked to meet deadlines while offering the best possible customer service within a busy atmosphereProvided training for new hires and new procedures as necessaryGained a thorough knowledge of banking products, and fit customers to products that suit their needs Show less

  • Branch Supervisor

    Sept 2013 - Nov 2015

  • Personal Banker

    Mar 2012 - Sept 2013

  • Teller

    Jun 2009 - Mar 2012
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  CDH

  Nov 2015 - Jun 2019

  • Business Advisory Services Senior

    Oct 2017 - Jun 2019

  • Business Advisory Services Staff

    Nov 2015 - Oct 2017
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  Collins Aerospace

  Jun 2019 - now

  • Associate Director, Finance - Engine Control Systems

    Feb 2025 - now

  • Senior Manager, Finance - Mechanical Power Conversion Site Controller

    Jun 2023 - Feb 2025

  • Manager, Finance - On-Site Support

    Jun 2021 - Jun 2023

  • Specialist, Finance - Commercial Spares Aftermarket

    Jun 2019 - Jun 2021