Ron O'Bryan

Experience

• 

  CMA Consulting Services

  Apr 1992 - Aug 2003

  Systems Administrator/Senior Engineer

  - Onsite consluting for New York State DOL,, HSASC, NYSESD agency’s as NT Systems Specialist / Network Administrator. - Responsible for consistent operation of approximately 425 workstations for more than 390 employees and training classes attendees in company education center. Workstations are supported by 7 servers which require daily monitoring and routine backups.

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  CMA Consulting

  Jan 1994 - Jan 2006

  Systems Consultant
• 

  New York State Department of Labor

  Aug 2003 - Jul 2013

  Installations/Desktop Level 3, Information Specialist IV

  - Setup Emergency DRC Centers for Hurricane Response - Install and configure UIAB Voice Intagration System for NYS UIAB - Receive an average of 75+ service requests daily, which range from software installations to PC repairs/upgrade to server installations/ Provide timely, expedient and accurate resolution of requests with a firm understanding of deadlines and consequent effects to company work flow. - Responsible for installing Maintaining, performance tuning the Microsoft Exchange Server along with SMS and SQL Servers. - Responsible for the tracking, storage and loan distribution of over 500 software applications for use by company employees in performance of their daily tasks. - Trained several new hires in the network administration and PC maintenance process of the company. Assigned daily tasks and reviewed performance of individuals, providing constructive input to facilitate learning and improvement of processes. Documented processes for review by upper management to assist in decision making to reorganize network administration group and improve efficiency. - Constructed, designed and maintained test labs for multiple systems development, rollouts. Systems designed to support workstations for more than 7900 users across statewide applications. Show less

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  NYS Office of Information Technology Services

  Jul 2013 - now

  Onboard 70% of State Agency's Desktop systems to the Enterprise VDI Offering.

  • Assistant Director Inside Support Services

    May 2022 - now

  • Mgr Customer Success Team

    May 2019 - Oct 2022

  • CTO, VDI Onboarding Mgr.

    Jul 2013 - May 2019