Paul Maxwell

Experience

• 

  Hoechst Fibres Ltd

  Nov 1988 - Mar 1994

  Analyst / Programmer; Network Manager

  Initially employed as junior programmer; developed into programmer / analyst; increased usage of PC’s both in office & plant environments; Network / PC manager.• Using Synon/2 CASE tool, designed a materials handling and ordering system and assisted in the coding of a personnel & payroll system.• Created (and when approved, implemented) business case for network installation• Managed design / implementation of plant wide token ring network (IBM installed); installed / supported NOS for all company PC’s Show less

• 

  BBC

  Feb 1992 - Sept 1996

  Network Support

  Responsible for the day-to-day running of the BBC networks in Northern Ireland (NetWare V3.x, V4.x, MSMail, Windows NT, Cabletron datacomms HW).• Design & install of Intel LANDesk environment for PC / server management• Developed & ran training courses for staff & engineers on various software products• Negotiate & manage hardware support contract (ICL)• Defined & implemented processes for Internet access / monitoring• Represented NI in BBC UK Managed Desktop project team (3D project)• Received personal thanks from Controller BBC NI and head of BBC Resources NI when he left Show less

• 

  Coca Cola Bottlers (Ulster) Ltd

  Mar 1994 - Sept 1994

  Systems Manager

  Recruited as System manager & programmer for AS/400 environment and developed & implemented strategy for AS/400 to PC connectivity.• Designed & deployed network to connect the plant PC’s to the AS/400 using token ring & Ethernet (NetWare V4.x, CCMail)• Direct management of data input & PC support staff

• 

  BNFL

  Oct 1996 - Apr 2000

  IT Manager - IT Services (wholly owned subsidiary)

  Included managing the service delivery for the internal IT systems; acting as key customer for the support areas; owning & managing contracts with external suppliers; acting as an information conduit to the board; negotiating support SLAs both with internal and external supply groups (e.g. ICL for hardware maintenance, BT for WAN & voice services). Reported to MD & FD. • Implemented ‘bolted down’ environment within ITS and met MD cost reduction challenge for ongoing support; defined 2 year IT strategy for company and gained board approval• Ensured business continuity through Y2K period with no loss of service of any internal systems• Reduced internal IT support costs as a result of ‘bolted down’ infrastructure; controlled spend for internal IT within budget levels• After transition to CSC, assisted internal services SDM with IT management until infrastructure transition underway Show less

• 

  CSC

  Jan 2000 - Jun 2011

  Solution Manager / Business Development

  CSC – EMEA New Business – Solution Manager June 2008 – July 2011In the role of Solution manager, Paul worked on a number of bids for new logo opportunities as well as contract renewal / expansion. The bids were EMEA based and spanned a variety of business sectors including UK Security Services, Ministry of Defence, financial institutions, transport providers (rail & airline), non-UK Government and utilities / energy companies with TCV ranging from £3.5m to £330m. The role would normally entail working with the bid director / capture executive in capturing, understanding and responding to client requirements via a formal RFP process, competitive dialogue or through other client engagements. In a typical bid, Paul would engage and manage SME's from the required service lines as determined by client requirements and bring the disparate solution elements together as an integrated solution.CSC – EMEA Account Operations – Strategy Manager January 2007 – May 2007A secondment on request from account VP to work with Operations Directors to identify areas within the BAE Systems account where innovation and new solutions could be applied to reduce cost as well as improve ROI. Paul managed a group of technical SME and innovation leaders to review and identify candidate programmes across the estate. The projects considered included a complete redesign of backup and archive environment, design and deployment of a solution to reduce rebuild times for server / desktop environments. Other projects were identified and Paul’s role within these was to define the business cases and along with the assigned technical architect, present these to European Board for review and approval.Other CSC roles;CSC – EMEA New Business Support – Cross Functional Lead January 2006 – June 2008CSC – BAE Systems – Desktop Relife Programme (DTR) – Engineering Lead March 2004 – December 2005CSC – Regional Engineering Services Lead February 2001 – March 2004 Show less

• 

  Agilisys

  Jul 2011 - Jun 2014

  Senior Solution Manager (Principal Consultant)

  Paul was recruited into Agilisys to support business development in the North West and led the technical response on the Bolton and Wigan opportunity. His role as solution manager had overall responsibility for the Solution required for a full outsource (service desk, desktop support, midrange hosting, network, voice and applications). Working with Business Development (BD) director, finance director and SMEs, Paul created the solution response (including all costing activities) and Agilisys were awarded the contract in January 2013 with a TCV of £47m – he then ran the infrastructure transformation activities on the account during the transition phase.Paul has assisted on other opportunities as solution manager including a London Metropolitan Council ICT outsource , Surrey NHS Trust application outsource, several other outsourcing opportunities and more recently, defining Disaster Recovery and Business Continuity strategies and plans as part of contact centre bid responses.Paul has a very strong Infrastructure background and is able to converse at a technical level with SME's and also with senior managers / clients at a business level. His experience across a wide technology field ensures that a quality and cost effective solution is provided as he is able to challenge technical solutions / architecture. His other work activities within Agilisys have included cutover / transition manager for Agresso, re-design of service and delivery model , TCO modelling for infrastructure and supporting the Business Development teams in pre-sales engagements. Show less

• 

  KAT Consulting Ltd

  Jun 2014 - Jan 2015

  Director

  KAT Consulting is an IT Consultancy aimed at SME businesses in Cumbria and the North West. We can provide the full range of consultancy from IT healthchecks, Business Continuity / Disaster Recovery planning through to Enterprise Architecture.The company comprises of two managing partners, both with over 25 years experience in the industry and aims to deliver 'big firm' consultancy at affordable rates.

• 

  IBM

  Jan 2015 - Sept 2021

  Lead Technical Solutions Manager

  As Lead TSM, I work within the business development group and provide technical solutions for both new logo and current client opportunities. My role entails leading teams of technical solutioners, engaging with clients at all levels (technical through to CxO) and creating a commercial response alongside the Client Solution & Business Development Execs.

• 

  Kyndryl

  Sept 2021 - Apr 2023

  Lead Technical Solution Manager

  Leading solution teams developing solutions for the systems that power the world.

• 

  Fujitsu

  Apr 2023 - now

  Pre-Sales Solution Director

  Our purpose is to make the world more sustainable by building trust in society through innovation