Talk to sales Try for Free
Thomas Vorster

Thomas Vorster

Followers of Thomas Vorster740 followers
location of Thomas VorsterCity of Johannesburg, Gauteng, South Africa

Connect with Thomas Vorster to Send Message

Connect

Connect with Thomas Vorster to Send Message

Connect

  • Timeline

  • About me

    Manager: ServiceNow ITOM and CMDB products

  • Education

    • ServiceNow

      2021 -
      Certified Systems Administrator Information Technology

    • Peoplecert

      2019 -
      Itil v4 Foundation Information Technology 95%

    • PeopleCert

      2013 - 2013
      ITIL intermediate certificate in Operational Support and Analysis Information Technology service management 95%

      ITIL certificate

    • PeopleCert

      2012 - 2012
      ITIIL Intermediate Release, Control and Validation IT Service Management

      Activities and Societies: ITIL

    • PeopleCert

      2011 - 2011
      ITIL v3 Foundation Certificate in IT Service Management IT Service Management

      Activities and Societies: ITIL

    • CTU

      1998 - 1998
      CNE NetWare 4.11 Curriculum Novell Netware Engineering

      module 520 Administrationmodule 525 Advanced Administrationmodule 532 Design and ImplementationModule 801 Service and SupportModule 200 Networking TechnologiesModule 540 Building Intranets with IntranetwareModule 804 Installation and Configuration

    • Driehoek Highschool

      1986 - 1990
      Matric Natural Sciences

  • Experience

    • Information Technology for Iscor

      Jan 1996 - Aug 1998

      Maintenance of Local Area Network in allocated areas Maintenance and administration of Novell File Servers in allocated areasPC SupportPlanning and Implementation of new technologyData archiving and Backups of serversDRP (disaster recovery procedure)Installation of PC as well as Server SoftwareHardware installation and maintenance Maintenance of Local Area Network in allocated areas Maintenance and administration of Novell File Servers in allocated areasPC SupportPlanning and Implementation of new technologyData archiving and Backups of serversDRP (disaster recovery procedure)Installation of PC as well as Server SoftwareHardware installation and maintenance

      • LAN-administrator/Senior Technician

        May 1998 - Aug 1998

      • LAN-administrator/Senior Technician

        Jan 1996 - Apr 1998

    • EDS South Africa

      Nov 1999 - Jan 2000
      Systems Engineer

      Hardware support on Compaq Servers, Notebooks and desktopsSoftware support on Compaq Servers, Notebooks and desktopsServer Administration and support on NetWare 4 & 5 Data archiving and system backups

    • EDS South Africa

      Mar 2000 - Jan 2002
      Systems Engineer: Sasol Polymers

      Hardware support on Compaq Servers, Notebooks and desktopsSoftware support on Compaq Servers, Notebooks and desktopsServer Administration and support on NetWare 4 & 5 Data archiving and system backups

    • Comparex

      Feb 2002 - Jun 2003
      Site Manager and Systems Engineer: Sasol Polymers

      Acting Site ManagerHardware support on Compaq Servers, Notebooks and desktopsSoftware support on Compaq Servers, Notebooks and desktopsServer Administration and support on NetWare 4 & 5Netware DNS adminGroupWise 5 admin Data archiving and system backups

    • Business Connexion

      Jun 2003 - Jan 2007

      Managed Configuration Management for multiple companies where these services were outsourced to BCX Implemented and managed Configuration Management for Nampak

      • Head: Configuration Management Operations

        Jun 2006 - Jan 2007

      • Configuration Manager-Nampak

        Jul 2005 - Jun 2006

      • Service Delivery Manager: Data Center Services: Nampak

        Jun 2003 - Jul 2005

    • Absa Group

      Feb 2007 - now
      Manager ServiceNow CMDB and ITOM products

      Management of ServiceNow operational health as well as CMDB data quality complance.

  • Licenses & Certifications

    • CA CMDB R12 Planning, Analysis and Design 300

      Computer Associates

    • CA CMDB R12 Administration and Federation

      Computer Associates
      Jan 2011

    • CA Unicenter NSM: Administartion and Implementation

      Computer Associates
      Jan 2005

    • Supporting Microsoft Windows 2000 Professional and Server

      CS Education Solutions (PTY) Ltd
      Aug 2001

    • ITIL operational support and Analysis

      PeopleCert
      Oct 2013

    • ITIL v 3 Foundation

      PEOPLECERT
      Nov 2011

    • ITIL Intermediate Release, Control and Validation

      PeopleCert
      Nov 2012

    • ITIL v3 Operational Support and Analysis

      PEOPLECERT

    • ITIL 4 foundation

      PeopleCert

    • ITIL v3 Release, Control and Validation

      PEOPLECERT
      Nov 2012

  • Honors & Awards

    • Awarded to Thomas Vorster
      ABSA Group Technology CIO Service Award ABSA CIO: Len De Villiers May 2009 Managing the implementation and development of a real time, bidirectional mechanism for the publication of ABSA required data to the EUT 3rd Part Service Provider and the receipt of data in real time to update the asset- and configuration management records in the eCMDB.
    • Awarded to Thomas Vorster
      Business Connexion Outstanding Performance Award Business Connexion Executive Management Sep 2006 Planning, Managing and implementation of the the Remedy 6 CMDB for BCX COMMS.
    • Awarded to Thomas Vorster
      Business Connexion Outstanding Performance Award Business Connexion Executive Management Jun 2006 Planning, Managing and implementation of the CA UDM deployment including UAM, URC and USD as well as planning, managing and implementing the Remedy v6 CMDB for Nampak
    • Awarded to Thomas Vorster
      Service Excellence Award IT Exec: Jac vand der Walt May 1998 Service excellence award for IT Support in Iscor Mining Centres for Gauteng

  • Volunteer Experience

    • Volunteer

      Issued by Guide Dogs SA.NT on May 2004
      Guide Dogs SA.NTAssociated with Thomas Vorster