Antony Pulikkotil Chacko

Experience

• 

  Infosys BPM

  Jan 2014 - Sept 2014

  Process Executive

  ⬤Customer support⬤Reporting to clients (British Telecom)⬤Meet weekly KPIs.⬤Use of CRM to track complaints and resolutions.

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  BYJU'S (Think & Learn Pvt. Ltd.)

  Oct 2016 - Feb 2020

  ⬤ Content Writing and publishing blog content daily.⬤ On page SEO for the previously published articles.⬤ Developing click baits for lead generation.⬤ Developing content and visual elements to increase average session time.⬤ YouTube SEO: SEO for videos on company channel. Increase subscriptions social shares.⬤ Email Marketing: designing emails and also elements to increase Click through rate. ⬤Contact leads mainly through cold calls⬤Meet weekly and monthly sales targets⬤Usage of CRM to track leads through sales funnel⬤Email and SMS campaigns⬤Conducted workshops in Bengaluru, Thiruvananthapuram and Ernakulam

  • Content Development Specialist

    Jan 2019 - Feb 2020

  • Business Development Executive

    Oct 2016 - Dec 2018
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  OUTSMART

  May 2022 - Dec 2023

  ⬤Revamping OutSmart website – content, design, development & Digital marketing⬤Market research for content services business.⬤GTM strategy for content services⬤Understanding HubSpot and integrating with OutSmart website⬤Co-ordinating client's digital marketing projects ⬤Participate in client pitches⬤Manage and guide junior interns in their assignments

  • Marketing Team Lead

    May 2023 - Dec 2023

  • Marketing Consultant

    Jan 2023 - Apr 2023

  • Digital Marketing Intern

    May 2022 - Dec 2022
• 

  St. Joseph's University

  Jan 2024 - Jun 2024

  Visiting Faculty
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  Protekz

  Jan 2024 - now

  Chief Operating Officer

  As the COO, I oversee all aspects of the company's operations, including product development, manufacturing, supply chain, and logistics. My focus is on:1. Scaling the business: Implementing strategic initiatives to achieve aggressive growth targets and expand market share.2. Building high-performing teams: Recruiting, developing, and motivating a team of talented professionals to support our mission.3. Driving operational excellence: Optimizing processes, enhancing efficiency, and ensuring compliance with industry standards.4. Fostering a culture of innovation: Encouraging creativity and experimentation to develop cutting-edge solutions. Show less