Andreas Benning

Experience

• 

  Vattenfall

  Jan 1989 - Jan 1990

  Maintenance Technician
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  Siemens

  Apr 1999 - Jul 2007

  Service Engineer

  • Hotline and Emergency Service Level 3 • Installation and update at customer systems

• 

  NSN - Nokia Solutions and Networks

  Oct 2006 - Mar 2013

  Senior Customer Service Engineer

  • Incident and Problem Management, including Emergency Management• Installations and updates on customer systems• Creation of procedures for Preventive Maintenance • Development of Tools for Troubleshooting

• 

  Redknee (Germany) GmbH

  Apr 2013 - May 2018

  Senior Technical Support Expert

  • Global Incident and Problem Management, including Emergency and Escalation Management for high available serve-infastructures• Designing and conducting technical trainings for global customers and internal service staff • Development of tools and procedures for Troubleshooting• Creation and maintenance of an online knowledge database• 1. Platz beim Innovationswettbewerb „Hackathon RedBuzz“

• 

  T-Systems Multimedia Solutions GmbH

  Jun 2018 - Nov 2023

  Senior System Engineer

  • Support and Operation of IT infastructure for Web Services based on Linux, Apache, Tomcat, Oracle, MySql, Pacemaker• Configuration Management with Ansible• Implementation and supervising of monitoring solutions such as Nagios, Icinga2, Splunk and Cacti• Documentation

• 

  Gematik GmbH

  Nov 2023 - now

  DevOps Engineer

  Responsible for implementation and management of multiple services running in Google Kubernetes Engine and belonging resources in the Google Cloud Platform (GCP)