Subham Singh

Experience

• 

  Thalassa

  Sept 2021 - Nov 2021

  Front Desk Associate

  >Effectively and efficiently dealt with customer complaints, offering smart solutions to maintain customer satisfaction and loyalty.>Answered phones politely and professionally, dealing with matters including bookings and general queries.>Diffused challenging situations using conflict management techniques.

• 

  CFIRST Background Checks LLP

  Dec 2021 - Jun 2022

  Client Services Executive

  >Worked as SPOC to IBM and responded to enquiries in a timely and professional manner.>Used working knowledge of MS Excel, Word, Outlook and DBMS and helped in streamlining the work process and reducing TAT.>Proactively identified and solved certain problems impacting operations management.>Communicated regularly with team members to maintain clearly defined expectations.>Picked up additional tasks to aid team success.

• 

  Asiana Times

  Jan 2023 - Feb 2023

  Human Resources Intern

  Posted job listings on LinkedIn to attract candidates.Carried out telephone and Google Meet interviews with job applicants to prioritize best performing candidates.Completed all data entry precisely and promptly, aiding smooth running HR administration processes.Offered assistance throughout recruitment processes.

• 

  MoveInSync

  May 2023 - now

  • Associate Manager

    May 2024 - now

  • Management Intern

    May 2023 - May 2024