Deep Enrich
Shaimaa Qassem
German language teacher
313 followers
Cairo, Cairo, Egypt
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About me
Seeking for a part-time opportunity
Education
Ain Shams University
2005 - 2021Postgraduate Degree Applied LinguisticsAin Shams University
2014 - 2015Postgraduate Degree in Education Elementary Education and Teaching General DiplomaAin Shams University
2016 - 2020Master's of german applied linguistics (Germanistik) German linguistics Master's degree
Experience
Victory college in maadi
Sept 2008 - Apr 2022German language teacherManarat el maadi international school
Sept 2012 - Apr 2022German language teacher
Freelancer.com
Mar 2018 - nowEnglish German translator
Aug 2018 - nowGerman audio/video transcription
Mar 2018 - now
Sitel Group
Apr 2018 - Nov 2021Customer Support ProfessionalDeutsch Zentrum
Mar 2019 - Apr 2022German language instructorMicrosoft 365 Outsourcing in Concentrix
Sept 2021 - Feb 2022Bilingual Technical Support Engineer German and English
Vodafone
May 2022 - nowReplying calls of German customers, which related to mobile network Replying calls of German customers, which related to mobile network
Customer Service Representative
May 2022 - nowCustomer Service Representative
May 2022 - Jun 2023
Licenses & Certifications
Introduction to Microsoft Office (ICDL)
ITTG EgyptOct 2008
Communication foundations
LinkedIn Online Training CoursesFeb 2022
Teacher Training Course (ÄDK – Ausbildungskurs für Deutschlehrkräfte)
ÄDK- Ägyptisch-Deutsches KulturzentrumJul 2012
Communication Skills for Customer Support
LinkedInFeb 2022
German Advanced Course (C1.1 & C1.2) Goethe-Institut
Goethe-Institut KairoJan 2012
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