Bryan Hyde

Experience

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  Certified Associates

  Aug 1999 - Apr 2002

  Sales Manager - Staffing and Project Management

  Sales Manager • Completed all sourcing, negotiation, and closing functions for the company’s single largest onsite project on a multi-site extended contract. • Directed numerous remote project groups comprised of 70+ remote contract employees and four (4) managers on individual project sites while concurrently administering project budgets. • Served as a key contributor for the establishment and implementation of written and computer based training and mentorship programs for new salespeople and project teams. Key Achievements:• Received six (6) quarterly Outstanding Sales Contributor Awards and presented with the quarterly Teamwork Award twice for leadership acumen and surpassing expectations.• Climbed to the top 2% ranking for sales and quota attainment and remained in the top 2% throughout tenure. Show less

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  Extentia

  Apr 2002 - May 2003

  Sales Manager | Co-Owner

  • Utilized leadership acumen and technical expertise to build a successful technology-based company from the ground up. Integrated best sales practices into daily workflow to forge and sustain amiable relationships with prospective clients. • Executed B2B sales for small to medium-sized business accounts. Worked with clients to accurately troubleshoot all critical accounts. Key Achievements:• Created strategic business plans for small and medium-sized business accounts in alignment with businesses’ IT needs to fulfill talent and deliverables for various IT project.• Built a sustainable business model and was able to sell it profitably to a small investment group based on value and opportunity in the concept that fit into their portfolio of offerings. Show less

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  Verizon

  Mar 2003 - Mar 2019

  • Lead and develop a diverse team of L&D professionals, including trainers, instructional designers, and project managers, across local and remote teams. Drive the execution of blended learning programs that enhance internal and external training effectiveness. Designed and scaled leadership development frameworks, integrating blended learning solutions to improve leader readiness and retention.• Serve as a trusted advisor to internal and external partners, shaping leadership development initiatives across all organizational levels. Manage strategic relationships and oversee the rollout of external commercial training programs to ensure local enablement and impact. Optimized leadership learning investments by tracking program effectiveness, leading to a 22% increase in productivity and improved leadership engagement.• Led the team that created a nationwide ILvT onboarding program, for internal and external learners reducing costs by 30% while expanding accessibility across multiple business units.• Analyze VOC and NPS feedback to refine training programs, enhancing sales and call center performance through targeted continuing education.• Deliver training and presentations at quarterly and annual sales meetings, supporting corporate strategy and business objectives.Key Achievements:• Lead a team that optimized L&D customer experiences, and pioneered a new interactive (instructor led) virtual training classroom approach to support the training of 400+ new employees used as the framework for all new (instructor led) virtual training programs company wide. • Coordinated and facilitated Train-the-Trainer programs to qualify trainers to lead programs such as evaluation of deliverable needs, formal and informal feedback, and creation of individual trainer development plans. Show less • Delivered appropriate value-adding solutions that fully demonstrated the capability and strength of Verizon Wireless in collaboration with diverse business groups. • Developing and qualifying leads within respective territory to drive additional sales opportunities through cold-calling, partner-selling, lead-generation campaigns and modern social selling techniques.• Gaining new business and incremental revenue to meet sales targets while retaining, managing and growing the existing customer base.• Educating and exciting customers while leveraging innovative business solutions while building relationships with key decision makers.• Tracking and reporting progress through sales force automation tools.Key Achievements:• Achieved and maintained over 160% of quota.• Recognized in 2003 and 2004 for the VZW Sales Winner’s Circle for outstanding performance. Show less

  • Sr. Learning and Development Lead | Sr. Facilitator

    Oct 2005 - Mar 2019

  • Business Account Executive - Business Sales

    Mar 2003 - Oct 2005
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  The Trinfinity Group

  May 2016 - now

  Consultant | Trainer | Coach | Speaker

  • Identify client/customer content design and develop needs to ultimately facilitate content learning solutions for long-term employee and company growth.• Collaborate with client senior leadership, stakeholders, and subject-matter experts (SMEs) to determine learning needs and delivery method. • Provide training for entry-level and advanced sales (retail and B2B), customer service, emerging leaders, and tenured leadership. • Calibrate with client partners, utilizing the ADDIE Methodology, for ongoing evaluation of class/program effectiveness based on tangible KPIs and benchmarking to determine learning retention, skill application, impact and provide formal and informal updates to client senior leadership. • Develop and deliver coach-the-coach and train-the-trainer programs for client employee development. Show less

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  U.S. LawShield®

  Dec 2022 - now

  Director of Sales Training and Instructional Design

  • Focused on driving strategic alignment of training initiatives to organizational goals and vision, ensuring capability enhancement across all levels for internal and external stakeholders. Fostered a culture of continuous learning and innovation to ensure learning and development initiatives contribute to both individual growth and overall business success.• Strategic Training Programs: Develop and execute a comprehensive learning strategy that supports workforce development, member engagement, and partner collaboration. Work closely with senior leadership, department heads, and external partners to assess training needs and set priorities to drive business success.• Leadership/Team Development: Lead high-performing, cross-functional teams, including facilitators, instructional designers, subject matter experts, and project managers, to deliver impactful, blended learning solutions. These initiatives support enterprise-wide leadership development, sales enablement, and customer service excellence for both internal and external development needs.• Comprehensive Program Design: Oversee the design and implementation of robust training programs focused on leadership development, customer engagement, and operational effectiveness. Ensure these programs drive measurable improvements in employee performance, customer adaptation, and external certifications.• Data-Driven Learning Approach: Integrate a data-driven methodology into leadership development by leveraging Voice of the Customer (VOC) insights, frontline and leadership feedback, and multi-level engagement strategies. Continuously enhance program effectiveness and learner impact.• Technology & Learning Management: Lead the evaluation, selection, and deployment of a new Learning Management System (LMS), with a new single source of truth SharePoint site and SOPs enhancing accessibility and scalability for a geographically dispersed workforce while optimizing learning experiences across the organization. Show less