Pratik Agarwal

Experience

• 

  Tata Consultancy Services

  Oct 2018 - Jun 2020

  Assistant Systems Engineer

  ● Managed 5 critical application systems, end-to-end along with a team of 6 people for a Canada-based Multinational Media Conglomerate ● Maintained 20+ production and non-production databases and optimized performance by around 50% by implementing critical software upgrades ● Administered additions and modifications of large chunk of Data in servers and delivered key business insights via detailed reports ● Resolved system issues to oversupply the SLA by 40% by establishing effective and timely communication with the client Show less

• 

  Research and Consultancy Enterprise- RACE, IMT-G

  Sept 2020 - Mar 2022

  • Head of Content and Marketing

    Apr 2021 - Mar 2022

  • Junior Executive

    Sept 2020 - Apr 2021
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  Phoenix Global

  Dec 2020 - Feb 2021

  Business Development Executive
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  PrepKare

  Dec 2020 - Feb 2021

  Working alongside a diverse team, I strived to explore, analyse and implement new and strategic growth avenues for the organization. I worked across various Business domains, synchronised implementation of various important business module and enabled higher subscription of company's offerings among prospective customer base. Worked towards strategizing the Digital Marketing initiatives as well as course Content Developement for the organization on a day-to-day basis to drive enhanced engagement across various domains of client interaction.

  • Growth Manager

    Jan 2021 - Feb 2021

  • Intern

    Dec 2020 - Dec 2020
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  Analytics Quad4

  Feb 2021 - Jun 2021

  • Business Analyst Intern

    Apr 2021 - Jun 2021

  • Live Project Intern

    Feb 2021 - Mar 2021
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  Cognizant

  May 2022 - now

  Senior Associate - Projects

  ● Worked across multiple business functions in Vendor Management Operations, Transition Management, Product Development, resulting in experience across 2 key projects for a US based Media and Technology client ● Received multiple client appreciation for taking proactive initiatives and providing key insights & solutioning. ● Recognized with Cognizant Cheers for building E2E Transition Management dashboard & trackers, driving alignment to client requirements. Vendor Management Operations ● Project 1: Transition Management Project - Analyzed and optimized vendor workforce management processes to generate key insights, resulting in significant improvement in operational efficiency.- Conducted comprehensive data analysis to identify trends and patterns in a Business sub-unit Transition Management project, to drive data-driven and informed business decision-making. - Presented in-depth analytical findings to senior client leadership, highlighting opportunities in the Transition Management workflow resulting in reduction in process turnaround times. ● Project 2: Process Excellence (PEx)- New Initiatives GTM Support-GenAI solution Project- Conducted multiple client discovery sessions to unearth key insights into a B2B tech-product stack's GTM support process, resulting in identification of 20+ POVs/use cases.- Managed and coordinated end-to-end development to deployment workflow for implementation of Generative AI based solution to aid client partners in Go-To-Market enablement- Performed user acceptance testing and designed an experimental analysis for determination of the best Model-Parameter combination to be used for the MVP implementation of the same GenAI solution Show less