Konstantin Kotsev

Experience

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  Club Underground

  Sept 2014 - Feb 2016

  Barman
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  Glenfinnan House Hotel, Scotland

  Mar 2016 - Oct 2018

  Assistant Manager
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  Genuine Autoparts Ltd.

  Apr 2019 - Sept 2019

  Sales Assistant
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  POLARICA LTD

  Oct 2019 - Dec 2019

  Customer Support Specialist
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  Coca-Cola HBC

  Jan 2020 - Aug 2020

  Business Developer
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  Ingram Micro

  Aug 2020 - Sept 2021

  Account Manager

  Pro-active calls with B2B customers from the IT industry in order to close deals/ increase revenueMaintaining accurate customer master record including licenses, software and service contract expiration dates; shipping address; updating customer contact information in the CRM or other available tools required by the businessManaging areas of focus to meet set targets and with regard to maintaining the existing customer base and revenue.Answering customer inquiries via e-mail or phone calls to fulfill requests for information and resolution of basic/standard issues or sales inputs within the defined SLA.Managing relationship with designated contacts (i.e. purchasing agents) in efforts to grow sales and maintain business partnership Show less

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  DXC Technology

  Oct 2021 - Mar 2023

  Software Packaging and Distribution Engineer

  Software packaging according to customer's specifics and needs, using Powershell DeployToolkit and FlexApp.Distributing packaged software to machines or users in requested AD groups, using XenDesktop.Performing QA tests on sources or already packaged software.Working closely with other teams and/or Application Owners from customer's side.Managing weekly releases and deployments.

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  Gorenje Bulgaria

  Apr 2023 - now

  Aftersales Coordinator