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Samantha (Alves) Fiori
Head Waitress

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About me
Relationship-centered partnership builder and proud social worker
Education

Boston College Graduate School of Social Work
2012 - 2013Master of Social Work (MSW) Social Innovation, Mental Health and Health 3.7
Gloucester High School
2003 - 2007High School Diploma
The Catholic University of America
2007 - 2011Bachelor's degree Social Work 3.7Activities and Societies: Alpha Delta Mu National Social Work Honors Society. Brookland Community Outreach, Catholic University of America Residence Life. Alpha Phi Omega.
Experience

George's Coffee Shop
Jun 2003 - May 2014Head WaitressI have worked for ten years at George's as a waitress and seating hostess. I am currently head waitress and have trained most wait staff currently working. This job has strengthened my skills of customer service, time management, multi-tasking, team membership, and team leadership.

Cape Ann Chamber of Commerce
Jan 2007 - Jan 2009Summer InternAssisted in providing efficient operations at the front desk at one Cape Ann's welcome centers for hundreds of tourist each week. Served as a point of entry for information for area navigation for travel, rest, events, and businesses. Maintained excellent customer service while managing phones, email, and in person communication as a liaison between local Chamber members and Chamber staff. Worked as support staff at major Chamber events such as a the Annual Auction, Annual Sidewalk Bazaar, and Annual Waterfront Festival (each event attracted more than a hundred individuals). Show less

The Catholic University of America
Aug 2009 - May 2011Senior Resident Assistant (2010-2011)/ Staff Resident Assistant (2009-2010)Social Justice Living Learning Leader Sept 2009-2011•Initiated and developed residential program for first and second year students. Programming included compassionate and creative learning opportunities for groups of 10 or more students. Opus Neighborhood Senior Resident Advisor April 2010-May 2011•Student administrator responsible for managing and supporting 7 student staff members and a campus neighborhood of 400 students. •Worked as a team leader to create an innovative programming experiences to engage students in social and environmental participation, healthy lifestyles, sensitivity to women’s issues, and pursuit of academic excellence Show less

Community Residences
Sept 2010 - Oct 2010BSW Senior InternProgram provides structured setting in which those individuals with mental illness may have the opportunity to learn and expand their creative talents through various art media Worked on creative art therapy interventions with adult clients with mental illness and intellectual disabilities

Pathways To Housing, Washington, DC
Oct 2010 - May 2011BSW Senior InternAgency addresses homelessness among people with psychiatric disabilitiesCo-facilitated a wellness groupHelped social worker with caseload of 3 clients

Grace Center, Inc
May 2011 - May 2013Community Support SpecialistDeveloped a network of Community Partners. Created Community Referral Plans and Programs for Volunteers of the organization to use, initiated and completed quarterly newsletters. Responsible for recruitment, interviewing, and providing training opportunities for 30 volunteers.Initiated and maintained Social Media presence for organization. Recruited and served as liaison to the Board of Directors for a "Friends of Grace Center" resource growth volunteer task team.

Children's Friend and Family Services
Dec 2011 - May 2012MSW Intern, Senior Management TeamCompleted a Corporate Compliance planning and related policies. Created and Collected Data for Consumer Surveys, Presented report on findings of surveys to Senior Management Staff. Worked to improve Agency Policies and documents for better quality care for consumers.

Boston College Graduate School of Social Work
Sept 2012 - May 2013Grants Management Department Graduate AssistantEdited and maintained Social Work NIH grants database.

Massachusetts Coalition for the Homeless
Sept 2012 - Sept 2013-Unaccompanied Youth Campaign Advocate responsible for maintaining strategic relationships with youth-serving organizations staff and participants. Supported campaign communication to Coalition current membership and future members. Worker closely on public policy team. -Emergency Aid to the Elderly, Disabled, and Children (EAEDC) Campaign Advocate- responsible for working with Coalition community organizers to develop early campaign strategies through research, reporting, and relationship building. Show less
Public Policy Advocate
May 2013 - Sept 2013Legislative Advocacy MSW Final Year Intern
Sept 2012 - May 2013

Catholic Apostalate Center
Oct 2012 - May 2013Guest blogger-Contributed blog posts related to social justice and social change-Blogs can be found at http://www.catholicapostolatecenter.org/1/post/2012/11/faith-in-action-being-the-church.html

Children's Friend and Family Services
Oct 2013 - Nov 2017The Employee Engagement Committee meetings on a monthly basis to address critical agency retention matters. Contributed to the creation of a uniformed recognition policy and procedure so to merge and make equitable opportunities for encouragement throughout the agency of more than 200 staff and four locations. Have spearheaded the career-pathing initiative with field research and developing a 2015-2016 outline to support newly licensed professionals with training and opportunity to supervise both masters and bachelor interns. Show less Presently I enjoy the Director of Children's Friends and Family Services Volunteer Youth Mentoring Program serving children and youth in the areas of Greater Lawrence and Boston's North Shore. I currently manage 50 volunteers. •Autonomously redeveloped program operations for integration into behavioral health agency continuum of care•Created and managed highly active relationships with 80+ diverse program stakeholders ranging from volunteers, students, funders, at-risk families, internal senior management team and community organizations throughout Essex County and Greater Boston•Collaborated with cross-functional community and clinical staff to successfully sustain program operations•Successfully authored high quality grants ranging from $500-$45,000 to support general operations and program growth through new initiatives•Maintained all reporting and relationship requirements for foundation and funding officers with high quality communication ranging from meetings, budget reports, and written reports. •Principle contact with key statewide and regional affiliates •Supervised AmeriCorps service member and graduate level social work interns•Performed high-volume data entry for outcome tracking using CiviCore software to maintain accurate records•Maintain high-level detail of expense reporting to collaborate with finance team for strong budget management•Initiated new program planning tools to measure program outcomes achievement such as program logic models Show less
Committee Member, Employee Engagement Committee
Jan 2015 - Nov 2017Committee Member, Safety Committee
Jan 2015 - Nov 2017Program Director, Youth Mentoring
Oct 2013 - Oct 2017

MENTOR: The National Mentoring Partnership
Oct 2013 - Oct 2013Director of Youth Mentoring, Volunteer Director and Community Based Youth Development Professional
501 Auctions
Sept 2016 - Nov 2017Event Staff Team Member, Part Time501 Auctions funds the growth of non-profits nationwide by running easy, flexible, and fun silent auctions using advanced mobile bidding technology! Assists the Event Manager with any or all of these tasks:-Set up and pack up registration desk and equipment-Volunteer Training-Politely encourage guests to bid-Assist guests with bidding-Check in and Check out-Logging live auction winners and donations from the live appeal

Justice Resource Institute
Jan 2017 - Nov 2017Program Director• Initiates and maintained relationships with diverse program stakeholders ranging from volunteers, interns, senior management and community organizations of Essex County and Boston• Principle contact with key statewide and regional affiliates including grant makers and professional associations • Efficient program operations and records manager, collaborates within cross-functional teams • Utilizes Salesforce software for accurate record keeping, supports grants process management and writing for programs throughout division • Successfully presents proposals and program initiatives in public relations functions • Division representative for Corporate Grants and Development Task Force• Division representative for Corporate Employee Engagement Task Force • Authors External Agency Newsletter, utilizes HubSpot inbound marketing platform• Seeks out new collaboration and business opportunities for program growth Show less

MENTOR
Nov 2017 - Nov 2022Led strategy for $10M+ institutional donor portfolioPartnership lead for and grants manager for 15+ partners including NFL Foundation, Starbucks Foundation, Schultz Family Foundation, Oak Foundation, Bill & Melinda Gates Foundation, and Walton Family Foundation for grants up to $1M Led cross-functional strategy, proposal writing, investor presentations, and contract negotiation for evolving corporate engagement CSR and ESG models Supervisor to Grants Manager to advance strategies of major donor prospect research, grant deliverable tracking systems, and targeted donor stewardship. Identified strategic professional development opportunities for Grants Manager to increase workflow efficiency Directed sponsorship and exhibitor strategy, sales, and benefits management of national conference for 1,800+ attendees resulting in $400K+ in event revenue to exceed conference budget needsSupervisor to Development Associate in conference exhibitor prospecting, sales, and benefit management Show less • Executes strategic portfolio coordination and tracking of more than 40 organizations with accurate record-keeping, and contract management• Serves as project manager for grant and fee for service contracts awarded by private corporations and foundation grants of $10K-$1M with leading national brands such as AT&T, Bank of America, Bill and EY, Genentech, LinkedIn, Microsoft, Nike, and more• Maintains working knowledge of relevant cross-sector trends and best practices – including youth mentoring; workforce development; K-12 education; social capital; diversity, equity, and inclusion; disability inclusion, and employee engagement and human resources; and philanthropy – so to best serve active philanthropic partnerships• Coordinates strategic communications and stakeholder engagement opportunities for social media and digital marketing activations that promote business and social impact priorities for nonprofit organization and philanthropic partnerships • Leads coordination, analytics, and activation of all sponsorship and exhibitor revenue and benefits for national conference vendors resulting in $400K+ worth of event-specific revenue • Supports internal teamwork for the development of tools, coaching, program management, and trainings on philanthropic relationship management for 26 regional Affiliate organizations Show less • Developed, managed, and monitored the institutional giving calendar to ensure accurate and timely impact reporting while serving as lead to coordinate unplanned requests and partnership elevation opportunities • Researched and qualified new business cultivation for national and regional funding pipelines for general operating and key growth initiatives for an organizational budget of $8M • Coordinated national conference’s corporate sponsor benefits • Developed and executive national conference vendor sales plan • Served as Committee Chair for internal Policy and Operations Committee to increase national organization’s operating efficiency, enhance a positive work environment for both regional offices (Boston and Washington, DC) and remote employees (Oregon, Minnesota, and Florida)• Managed 30-hour/week bachelors level intern in fall 2019 semester Show less
Director of Institutional Giving
Apr 2022 - Nov 2022Senior Manager of Institutional Giving
Mar 2020 - Apr 2022Institutional Giving Manager, Grant Manager
Nov 2017 - Mar 2020

Scratch Foundation
Nov 2022 - Aug 2024Senior Philanthropy Officer, Institutional GivingAdvances institutional partnership strategy and management of a $9M+ portfolio including LEGO Foundation, Squarepoint Foundation, Bloomberg Philanthropies, EPAM Systems, Two Sigma, and PBS KIDSRefines and develops creative strategies for donor prospecting, qualification, cultivation, communication, and stewardship to diversify revenue models and professionalize philanthropic activityLeads prospect and stewardship strategies to support executive leadership for major foundations including Dalio Philanthropies, Directs key philanthropy team systems including weekly meetings, database user guide updates, donor campaigns, and donor-packet resource development.Leads mission-centered and people-oriented cross-functional fundraising efforts with Programs, Conference, Finance, and Digital Marketing and Communications teams to increase the company culture of philanthropy, improve donor communication, and operationalize reconciliation and budget development processesLed strategy, sales, and benefits management of the 2024 conference sponsors for $225K in event revenue and conference audience experience for 1,500+ attendees from 100+ countriesSupervises the Grants Manager to establish RFP qualification strategies, proposal development systems, and grants management calendar. Provides relationship-centered support amid significant organizational and leadership transitions Show less
Licenses & Certifications
- View certificate

License Certified Social Worker, Massachusetts
Massachusetts Board of Registration of Social WorkersOct 2013
Honors & Awards
- Awarded to Samantha (Alves) FioriM. Rita Walsh Memorial Award Boston College Graduate School of Social Work May 2013 This award is granted annually at graduation to a student who demonstrates excellence in his or her performance in the field of health/mental health.
- Awarded to Samantha (Alves) FioriPhillips Scholar The Stephen Phillips Memorial Scholarship Foundation, Inc. Sep 2011 4-Year Scholarship Recipient of the Stephen Phillips Education Scholarship 2007-2011
- Awarded to Samantha (Alves) FioriSawyer Medal Recipient The City of Gloucester Sep 2004 Each year, a boy and girl with top grades from each of the junior and senior classes and the top five students from the sophomore and freshman classes are awarded the Sawyer Medal. Samuel Sawyer, after whom the medal is named was perhaps the greatest single benefactor in all of Gloucester history.
Volunteer Experience
Student Essay Mentor
Issued by Cristo Rey Dallas College Prep
Associated with Samantha (Alves) FioriMember
Issued by Attleboro Garden Club
Associated with Samantha (Alves) FioriRegular Whole Blood and Platelet Donor
Issued by American Red Cross on Jan 2013
Associated with Samantha (Alves) FioriBoard member, Chairperson of Career Services Committee
Issued by Boston College School of Social Work Alumni Association Board on Sept 2014
Associated with Samantha (Alves) FioriCo-Facillitator of Young Adult Catholics Ministry
Issued by St Augustine's Parish, Andover MA on Jan 2015
Associated with Samantha (Alves) FioriVolunteer at Legislative Action Day
Issued by Massachusetts Coalition for the Homeless on Feb 2015
Associated with Samantha (Alves) Fiori2017 Conference Presenter
Issued by Massachusetts Service Alliance on Jun 2017
Associated with Samantha (Alves) FioriVolunteer Grant Reviewer
Issued by Massachusetts Service Alliance on Oct 2015
Associated with Samantha (Alves) FioriGuild Member
Issued by Holy Family Women's Guild on Jun 2011
Associated with Samantha (Alves) FioriSocial Work Student Volunteer
Issued by Global Volunteers, Tutova Romania on Jun 2010
Associated with Samantha (Alves) FioriBrookland Community Outreach Leader
Issued by The Catholic University of America on Apr 2008
Associated with Samantha (Alves) FioriLiturgical Committee Creative Team
Issued by The Catholic University of America on Feb 2010
Associated with Samantha (Alves) FioriBoard Member
Issued by Grace Center Inc on Sept 2011
Associated with Samantha (Alves) Fiori
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