Mark M.

Experience

• 

  Albany College of Pharmacy and Health Sciences

  Jan 2006 - Jan 2010

  Director of Information Systems

  Responsible for the successful planning, budgeting, management, and execution of the College’s ERP applications and information systems in support of the College’s technology objectives.

• 

  Appirio

  Jan 2010 - Jan 2020

  Senior Consultant - Salesforce Practice

  Collaborated as Salesforce technical SME of project delivery team for global cloud services company in delivering enterprise-level customer solutions on Salesforce platform. Solutions architecture and hands-on design, development, and configuration of programmatic and declarative solutions on Salesforce platform including translating business needs into technical requirements and leveraging Salesforce capabilities and best practices.

• 

  GlobalFoundries

  Jan 2020 - Jan 2024

  Lead IT Business Analyst

  Served as trusted advisor and SME in delivering cost-savings IT solutions for a leading full-service semiconductor manufacturer with 12K+ employees and $7B+ annual revenue. Collaborated with business teams to develop and deploy scalable Salesforce solutions, carefully gathered and documented requirements for system improvements and customizations. Conducted in-depth analysis of existing business processes and workflows to identify functional gaps and opportunities for process optimization.

• 

  ERP Specialist across Multiple Industires

  Jan 2024 - now

  Enterprise Resources Planning Specialist