Deep Enrich
Cory Carpenter, MBA
206 followers
Lithia, Florida, United States
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About me
Manager | Education | Leadership | Customer Success
Education
Florida Institute of Technology
2013 -Bachelor of Arts Business Administration and Management, GeneralFlorida Institute of Technology
2016 -Master's Degree Business Administration and Management, General
Experience
Bisk Education
Jan 2003 - Jan 2024Guided adult learners through the enrollment, admissions, and financial aid processes to facilitate continued education.Trained and assisted students using multiple online learning management system platforms.Demonstrated proactive engagement by initiating outreach to new students, facilitating smooth transitions and fostering a welcoming community environment.Handled escalations of customer concerns with empathy and professionalism.Specialized in assisting military and corporate account holders to optimize tuition assistance benefits utilization.Consistently exceeded enrollment expectations and met daily key performance indicators and metrics. Show less
Senior Manager - Student Services
Jan 2015 - Jan 2024Team Lead
Jan 2013 - Jan 2015Student Services Advisor
Jan 2003 - Jan 2013
Bisk
Jan 2003 - Feb 2024Manager
FirstService Residential
Jul 2024 - nowOperations Manager
Licenses & Certifications
- View certificate
Licensed Community Association Manager (LCAM)
Florida Department of Business and Professional RegulationMay 2024
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