Heather Migliorisi, CPWA

Experience

• 

  Fivestar*

  Jan 2004 - Jan 2006

  Web Designer/Developer

  • Worked as part of a team to design and develop custom interactive elements for Heinz training modules. This project was developed using Flash, Dreamweaver and Photoshop.• Designed and developed a complete set of training modules for Sharp Electronics (CD), which entailed a creating a custom player interface using Flash and implementing all of the content for the project.• Other eLearning projects included: Sheetz, Ford, and US Steel

• 

  Oncology Nursing Society

  Jan 2006 - Jan 2013

  Web Designer/Developer

  • Designed and developed responsive conference websites utilizing HTML5/CSS3 and jQuery• Developed several online courses (coded and designed interactive elements with the course facilitator)• Learning Management System (LMS) administrator

• 

  Giftcards.com

  Jan 2013 - Jan 2016

  Senior UI Developer

  Acquired by Blackhawk Network, Inc• Audited the site for accessibility and tracked the progress in Confluence before adding bugs to Jira.• Developed a custom responsive and accessible pattern library that is visible to the internal team as a code-based style guide using hologram and switched the site to Sass with a Gulp build process.• Conducted discovery for the site’s content creators and detailed what needed to be developed in the CMS.• Helped to implement the unifying of the products through a standard purchasing process• Developed wireframes for the admin tool for a product Show less

• 

  Blackhawk Network

  Jan 2016 - now

  As the accessibility program manager, I have: • Implemented an accessibility plan for each step of the software development lifecycle and agile process• Released mandatory training and built a resource repository for product owners, designers, developers, quality assurance and customer service representatives• Prioritized and provided quality manual audits for several e-commerce sites from all across the globe producing: o WCAG 2.1 AA, revised Section 508 and EN 301 549 compliance reports o Detailed issues for bug tracking and o A roadmap for remediation• Managed accessibility audit program with internal product teams, while defining and implementing improvements and automation to scale the program, shift quality left and earlier in the development lifecycle• Effectively communicate program execution status, key accomplishments, and risks to stakeholders• Responded to requests for and shared audit results (conformance reports) with internal stakeholders and customers Show less While in my engineering role, I became a leading member of Blackhawk Network's Accessibility Committee that steered the direction the company would take to address the accessibility of Blackhawk’s products and services. Participation in the committee led to my current role in the company.As a Software Engineer, I helped to:* Implement the mobile optimized purchase flow with ReactJS that all of our products will use* Manage the accessibility of the sites I worked on* Optimize new areas of the sites to use flexbox and grid Show less

  • Senior Accessibility Program Manager

    Jan 2020 - now

  • Senior Software Engineer

    Jan 2016 - Jan 2020