Experience

• 

  Press ganey associates, inc.

  May 2008 - Oct 2014

  Senior project manager

  • Lead the day-to-day management and coordination of assigned projects from inception to completion.o Work with the technical staff and product management in conducting/understanding work break down structures, realistic time lines, etc.o Develop project plans, support release planning and ensure timely execution of the activities contained in the project plan accomplishing project tracking and oversight.o Communicate effectively on a technical and business level with project stakeholders.o Facilitate ‘Lessons Learned’ meetings and Project Retrospectives to identify opportunities for improvement in project management procedures.o Evaluate progress of functional delivery, report project status (upward, downward, and lateral), and perform ongoing risk assessment and mitigation.o Identify, analyze, and manage alternatives required to meet project changes.o Maintain control over the project by measuring performance, determining corrective actions, preventative actions and defect repair.• Responsible for the administration of projects.o Create and submit funding requests as needed for project.o Manage vendor relationships including contract management, time reporting, invoice approvals. o Track and report project budget. Insure accurate financial reporting to Finance department. o Insure accurate time reporting by project resources.o Work with the project managers, product managers, and IT to identify project reporting needs and meet those needs by utilizing the reporting capabilities of our project and work tracking tools.• Serve as liaison between IT and all other departments to ensure success of projects.o Facilitate issue/conflict resolution.o Present and explain technical information in a way that establishes rapport, persuades other, and gains understanding.o Coordinate multiple project dependencies and "moving parts" to ensure that project deliverables are achieved on time and budget Show less

• 

  Johns hopkins healthcare

  Nov 2014 - Oct 2015

  Senior it project manager

  • IT Project manager for one of the major company initiatives/business expansion projects• Work with IT executive staff on project roadmap and coordination to evaluate and prioritize projects.• Administrator for Innotas, the IT solution used for project management.

• 

  Laureate online education

  Oct 2015 - May 2016

  Sr. it technical project manager (consultant)

  • Established SAFe methodology for Salesforce conversion project.• IT project management working on a multi-million dollar project to enhance software for online universities in the UK.• ScrumMaster of four dispersed scrum teams• Preparation of budget projections and weekly reports• Vendor management

• 

  Anthem, inc.

  May 2016 - Oct 2019

  Tech project manager, sr.

  Project Manager in the Enterprise Agile & IT PMO department

• 

  Salesforce

  Oct 2019 - Nov 2023

  Engagement delivery manager
• 

  Pmi of southern maryland

  Jan 2023 - now

  President and ceo

  Volunteer Board Member.

• 

  Pbg consulting

  Nov 2023 - now

  Project manager