Donia Osama

Donia osama

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  • Timeline

  • About me

    BD Manager at 4 Day Week Global | Communications Specialist | Remote Work Advocate

  • Education

    • University of cambridge

      2011 - 2015
      High school diploma igcse a*
    • Cairo university

      -
      Bachelor's degree commerce english section

      Activities and Societies: Broker at MESE CU , Hr & Coordination at Career Zoom

  • Experience

    • Aiesec

      Jan 2017 - Jul 2017
      People operations

      Recruit and evaluate applicants, Conduct development sessions for AIESEC members and help them integrate in the community, Creating educational materials and videos with my team’s assistance. Managing online platforms (Fb, Newsletters), creating the entity’s strategic plan, and the timeline for its upcoming term.

    • Aiesec česká republika

      Aug 2017 - Mar 2018
      Internal communications manager

      • Successfully increased member engagement through effective communication, resulting in a measurable rise in participation in AIESEC activities, projects, and events.• introduced and maintained efficient communication channels, including newsletters, internalforums, and collaboration platforms, ensuring that messages were effectively delivered to the targetaudience.• Designed and delivered communication training sessions for AIESEC members, empowering themwith effective communication skills that could be utilized within the organization and in their futurecareers.• Effectively promoted AIESEC events, both internally and externally, leading to increased attendance and participation from members and external stakeholders. Show less

    • Aiesec's international congress

      Jan 2018 - Aug 2018
      Delegate experience specialist

      Responsible for preparing the visa booklet for internationals, setting conference’sagenda, handling all delegates catering needs, pick ups and transportation to and from airport.

    • Nielsen

      Jan 2018 - Dec 2018
      Ux research analyst
    • United nations

      Apr 2018 - Aug 2018
      Public relations intern - international youth day

      • Successfully assisted in planning and executing high-profile events, including the International Youth Forum and panel discussions, aimed at raising awareness about the UN's sustainable developmentgoals. Managed logistics, coordinated with stakeholders, and ensured seamless event execution • • Established and nurtured relationships with key journalists and media professionals

    • Glitch media agency

      Apr 2019 - Dec 2019
      Account manager

      • Leveraged inbound marketing strategies to identify and engage with potential clients, resulting in a 30% increase in qualified leads and a 20% boost in new business acquisitions.• Managed a diverse portfolio of small to mid-sized businesses, successfully expanding their digital presence and increasing overall client retention through targeted marketing campaigns and personalized account management.• Conducted online and offline demos of marketing solutions, effectively communicating the value proposition to prospective clients, which led to a 40% increase in conversion rates and successful upselling of additional services.• Developed and executed comprehensive outreach and account growth strategies, directly contributing to an increase in client revenue and overall agency growth.• Provided exceptional customer service and tailored solutions, leading to a 20% increase in client referrals and positive feedback from key accounts. Show less

    • Tarina webstore and ideation

      May 2019 - Jan 2022
      Founder & director of sales

      •Demonstrated prowess with a deal closure rate exceeding 70%, achieved through adept strategic negotiation and relationship-building skills.•Expertly cultivated and managed pivotal client relationships, boasting a retention rate of over 90% and fostering a robust referral network.•Proficiently negotiated intricate contracts, securing favorable terms and conditions in alignment with company objectives.•Acted as a prominent company representative at industry conferences and events, forging influential industry connections while bolstering brand visibility.•Successfully organized a nationwide event uniting craftswomen in collaboration with Egypt's Ministry of Manufacturing, orchestrating both in-person and virtual components. Show less

    • Bunny studio

      Dec 2019 - Dec 2021

      • Successfully closed and onboarded 42 new clients within the first 4 months, surpassing the sales quota by $70,000. • Managed end-to-end sales cycle, from initial contact to contract signing and post-sale follow-up, ensuring exceptional client satisfaction.• Reduced client onboarding time by 20%, enhancing initial communication and satisfaction.• Led negotiations, securing key accounts and increasing average deal size through strategic upselling• Regularly provided market insights to the product development team, contributing to the enhancement of product offerings based on client feedback Show less • Closed and delivered 50+ projects with budgets from $50,000 to $1 million on time and on budget for clients such as Dell and Microsoft.• Facilitated test-driven development on all projects increasing quality by 17%• Achieved a maintained satisfaction rate of 97%.• Decreased the turnaround time of projects to 24 hours only in Voice Categories and to 12 hours inContent categories during my championship.• Contributed to the launch of 5 new categories in our service offerings• Got certified from Hubspot's inbound sales, while cross-selling our services to inbound clients Show less

      • Senior Sales Executive

        Jan 2021 - Dec 2021
      • Customer Experience Associate

        Dec 2019 - Dec 2020
    • Torre

      Jan 2022 - Apr 2022
      Emea expansion lead

      • Developed and executed a comprehensive expansion strategy for the EMEA market, resulting in the successful establishment of key partnerships and increased brand visibility.• Built and led a high-performing cross-functional team, fostering a collaborative and innovative work environment conducive to achieving expansion goals.• Successfully led the expansion efforts into the EMEA region, achieving 20% increase in market penetration within the first year.• Established strategic partnerships with key stakeholders, including industry associations and influencers, enhancing Torre's presence and credibility in the EMEA region. Show less

    • Dandy

      Jul 2022 - Jun 2023
      Operations manager

      • Implemented targeted improvements, such as workflow streamlining and automation, resulting in a 20% increase in overall efficiency.• Introduced key performance indicators (KPIs) to measure and monitor the impact of the changes, ensuring sustained improvements over time.• Developed and implemented a comprehensive training programme covering technical skills and soft skills, leading to a 15% improvement in the team's overall skill set.• Successfully grew my team from 7 to 18 designers in just two months, while simultaneouslydecreasing the rejection rate by 16%.• Elevated the Average Units Processed per Day (UPD) from 3.5 to 6.2, demonstrating increasedoperational output.• Devised a comprehensive hiring forecast model and a capacity plan sheet, achieving a remarkable 99.3% On-Time Delivery (OTD) rate by anticipating demand volume accurately. Show less

    • 4 day week - global

      Oct 2023 - now
      Business development manager
  • Licenses & Certifications