Mamatha Sathola

Experience

• 

  Tata Consultancy Services

  May 2013 - Dec 2014

  Technical Writer

  Skilled Technical Writer with expertise in user-centric documentation, stakeholder collaboration, process improvement, training, and content creation.

• 

  State Bank of India

  Jan 2015 - Aug 2016

  Probation Officer, Content Writer, Instructional Designer

  Contribute to the advertising efforts of various banking products. By creating compelling content that highlights the unique features and benefits of these products, I support marketing initiatives and help attract a wider customer base.

• 

  JDA Software

  Sept 2016 - Mar 2019

  Technical Writer

  Analyze, develop, and deliver high-quality content for online help systems, user guides, and technical manuals.

• 

  GE Digital

  Apr 2019 - Aug 2022

  Technical Writer

  Collaborate closely with cross-functional teams, including engineers and product managers, to gather information and translate it into accurate and easily understandable documentation.Create informative videos that effectively demonstrate product workflows, making it easier for users to understand and utilize the features and functionalities.

• 

  F5

  Jun 2022 - now

  Meticulously craft clear and concise technical content, ensuring that complex concepts are explained in an accessible manner. Strive to create documentation that evolves with the changing needs of our customers, ultimately improving their experience and enabling them to achieve their goals efficiently.

  • Senior Technical Writer

    Oct 2024 - now

  • Technical Writer lll

    Jun 2022 - Oct 2024