Mohamed Shehata

Experience

• 

  Raya Contact Center

  Oct 2013 - Apr 2014

  Technical Support

  Provide end-to-end support for local and remote users in person, via phone or by email. Diagnose and resolve common connectivity problems with switches, routers and firewalls.

• 

  Sadat city university

  Mar 2014 - Sept 2014

  System Administrator

  Make sure of stability and smooth network performance.Managing users policies and backup File Server.Implementing DHCP ServerTMG FireWall roles and Web Access policies.Print Server.Hardware maintenance.

• 

  TE data

  Sept 2014 - now

  • Managed Services Supervisor

    Jan 2022 - now

  • Senior NOC Engineer

    Jan 2019 - now

  • NOC engineer

    Mar 2016 - now

  • Technical Support Specialist

    Sept 2014 - Mar 2016