Alina Mäuer

Experience

• 

  FLOHE GmbH & Co. KG

  Aug 2018 - Jun 2021

  Apprentice Industrial manager

  - Shipping/Export:1. Provide shipping documents,2. Checking all parts with delivery lists3. Request freight forwarding, delivery services4. Customs clearance when going abroad5. Ensure correct packaging6. Check customs tariff numbers- Order processing:1. Enter order data and check2. Create and send order confirmation3. Create delivery note and invoice4. Forwarding the data to the warehouse5. Subsequent order-related customer care- Purchasing:1. Obtaining quotations2. Evaluation of quotations3. Analysis of specifications4. Obtaining necessary data information sheets5. Negotiation of terms and conditions6. Preparation of contracts- Material management:1. Inventory2. Checking availabilities3. Checking delivery notes4. Consultation with other internaldepartments- Sales and distribution:1. Prepare quotations2. Negotiating conditions3. Price adjustments4. Reviewing contracts5. Subsequent order related customer care- Thesis of the oral final examination at the IHK to the independently performed technical task: "The document processing for customs clearance for shipment to the embargo country Iran"Consisting of a technical report, presentation and expert discussion- School differentiation area: environmental management Show less

• 

  GoStudent

  Jun 2021 - Jan 2023

  1. Managing your own client portfolio2. Ensuring general onboarding of new clients3. Identifying levers to improve teamproductivity and client relationshiprelationship4. Generating sales through internal offers5. Organising courses and projects6. Ensuring quality7. Contributing to the induction and onboarding of new colleagues 1. Customer acquisition and expansion ofexisting customer relationships2. Independent support of an existing customerportfolio3. Development of customer strategies andprocessing plans4. Evaluation of customer potential as well ascross- & upselling activities5. Presentation of services as well as customertraining on the products6. Independent proposal preparation and follow-up

  • Customer Success Manager

    Jul 2022 - Jan 2023

  • Account Manager

    Jun 2021 - Jul 2022
• 

  DCI Digital Career Institute

  Apr 2023 - now

  Sales Manager

  Akquise von NeukundenAufbau von langfristigen Kundenbeziehungen Regelmäßiger Austausch mit Arbeitsvermittlern der Bundesagentur fürArbeit Kontrolle der Dokumente und Einhaltung der gesetzlichen Vorgaben und FristenZusammenarbeit mit dem Marketing- Team zur Erstellung vonVertriebsstrategien Teilnahme an verschiedenen Veranstaltungen wie Info-Veranstaltungen und Job-MessenErstellung von Angeboten und VerträgenÜberwachung von Verkaufsprozessen Durchführung von VertriebsanalysenÜberwachung von Key Performance Indikatoren (KPIs)Unterstützung des Teamlead Show less