JC Espejo

Experience

• 

  Sony Electronics

  Jun 2012 - Jul 2014

  Brand Manager

  Mentored and developed a team of 13 campus-based 'Brand Ambassadors' across the United States.

• 

  Caribbean Liquid Sugar DBA Caribbean Specialty Ingredients

  Jun 2015 - Sept 2016

  Business Development

  Strengthening current relationships with vendors and clients, as well as providing research of potential clients and partners. Liaison between supply team, clients, and customer orders.

• 

  HC2 Broadcasting Inc

  Sept 2016 - Aug 2021

  Managed traffic for over 55 markets in the United States. Networks included Azteca, Telemundo, and Estrella.Led the department through acquisitions, new properties, and FCC documentation. Worked with agencies, advertisers, and partners in multiple markets across the country. Analyzing, managing, and reporting on the status of client programming. Predicting, preparing, and facilitating of any technical issues with media play, while also ensuring client success.

  • Traffic Operations Manager

    Jan 2018 - Aug 2021

  • Traffic Manager

    Sept 2016 - Jan 2018
• 

  WideOrbit

  Aug 2021 - now

  • Train national & international clients on WO Network software, both at the customer site and remotely. Create and maintain training agendas for each client project• Educate customers on various configurations and/or customization options. Troubleshoot configuration issues and recommend action plans for resolution• Develop a thorough understanding of the client’s specific business objectives and provide consulting to guide customer to the best solution for their goals• Travel to clients’ sites and oversee all aspects of the implementation process including installation and training new users• Work closely with the client to ensure data is accurate, training is effective and support the client throughout implementation phase• Effectively communicate with all stakeholders including customers, industry groups, and internal departments such as development, product management, and release managementIdentify and document software defects and requests for enhancements Show less

  • Business Analyst

    Dec 2023 - now

  • Implementation and Product Support Specialist - WO Omni

    May 2023 - Dec 2023

  • Implementation Specialist - WO Network

    Aug 2021 - May 2023